This position is responsible for investigating, analyzing, and developing creative solutions to client specific problems related to benefits, claims, networks, providers, eligibility, etc. This includes responsibility for monitoring account files and providing product expertise to ensure client needs are met. Works closely with client experience, project management, and sales teams to create professional, accurate, compliant client marketing materials. Your Impact Develop print and digital marketing and communications materials from year to year for each assigned account Build and post accurate information on website, making sure that materials for all clients are labeled and in order Produce compliant materials based on the information provided by the carrier and any new mandates and/or laws being implemented for the new school year Audit master policies and assist with any policy issues that may arise with clients and business partners Develop and implement communication plans that meet the needs of the clients Maintain daily reporting and tracking metrics Coordinate and facilitate meetings with clients, carriers and peers to clarify specific requirements regarding print and digital marketing needs Post Season clean-up, which consists of confirmation that client material and websites are accurate and consistent
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees