Communications Manager

Zotec Partners•Carmel, IN

9d•Remote

About The Position

The Communications Manager is a strategic communications partner responsible for leading and engaging communications for assigned departments and their leaders. This role goes beyond message delivery to actively shape communication strategy, ensuring priorities, initiatives, and narratives are clearly aligned to business objectives and organizational direction. As part of the Strategic Communications and Insights team, this role works closely with leaders to understand goals, challenges, and audiences, then develops thoughtful, proactive communication approaches that inform, engage, and drive alignment. The Communications Manager brings a disciplined, audience-focused mindset to internal and external communications, applying principles of positioning, messaging, and channel strategy. This role balances strategic counsel with hands on execution and serves as a trusted advisor to leaders, not simply a request-based resource. It plays a critical role in enabling leaders to communicate effectively, strengthening departmental alignment, and supporting enterprise priorities in service of our purpose of making healthcare work better for everyone.

Requirements

Detail-oriented program manager who can lead the execution of a communication plan from development to delivery.
Skilled listener who has a knack for asking good questions—you seek to understand, you want to learn more, and you desire to know the who, what, why, when, and how of a problem, a solution, a strategy, etc.
Skilled writer who can communicate simply, can easily find the heart of a message, and can finesse the most impactful points for each audience.
Experienced communicator who digs in to find the best possible way to reach each audience with our message and move them to action or to a specific outcome.
Collaborative, team player who looks for synergies between groups or projects, who seeks opportunities to help, fill gaps and add value, and takes the initiative to do so.
While creative, has an appreciation for structure and can create frameworks that ease workflows, equip others and enable them to act, and makes resources easy to access.
Bachelor’s Degree in Marketing, Communications, Journalism, or related field or equivalent experience
Minimum of 3 to 5 years of experience working in marketing and/or communications in the healthcare, life sciences, and/or technology fields.

Responsibilities

Partnering with leaders to shape communication strategies aligned to departmental and enterprise goals
Proactively identifying communication needs and opportunities rather than reacting to requests
Translating strategy, initiatives, and change into clear, compelling communications for internal audiences
Advising leaders on messaging, timing, cadence, and channels to maximize engagement and clarity
Creating leader ready communications including talking points, presentations, internal announcements, and written updates
Ensuring consistency of voice, tone, and messaging across departments and channels
Measuring effectiveness of communications and applying insights to continuously improve impact
Developing communication plans that reflect audience needs, desired outcomes, and channel strategy
Managing execution from concept through delivery, ensuring quality, accuracy, and alignment
Maintaining content calendars and coordinating timing across departments
Ensuring content is accessible, well organized, and current
Applying corporate messaging frameworks, terminology standards, and style guidelines
Supporting review and approval processes for communications
Creating tools, templates, and best practice resources that enable leaders and teams to communicate more effectively
Helping raise the overall standard of communications across the enterprise