Communications Lead - Technology

PNC • Pittsburgh, PA

1d • $65,000 - $149,500 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Communications Lead in PNC’s Marketing and Communications team, you will serve as a trusted advisor and strategic partner, collaborating across leadership and key business partners to shape and deliver impactful internal communications that position PNC Technology as a driver of business and a cornerstone of PNC’s brilliantly Boring brand, with a specialization in AI content. This individual contributor role calls for a highly motivated, influential communicator with subject matter depth, who excels at developing and executing strategies that engage employees and drive business results. The Communications Lead navigates complex initiatives, synthesizes information, and ensures message clarity and alignment across the organization, while supporting partnerships and coordinating activities with agencies, third parties and internal business partners. The role also analyzes metrics, provides recommendations for improvement and manages stakeholders through established systems and protocols.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Demonstrates strong collaboration skills with the ability to influence stakeholders at all levels while maintaining flexibility and adaptability in a dynamic environment.
• Applies deep subject matter expertise to guide decisions, support cross functional teams, and deliver high quality outcomes.
• Delivers effective communications across multiple channels, including copywriting, editing, organizational communications, media management, and storytelling, ensuring clarity, consistency, and audience engagement.
• Conducts business data analysis and applies effective measurement practices to evaluate performance, identify trends, and inform strategic decisions.
• Utilizes strong decision making and critical thinking skills, supported by solid business acumen, to drive both tactical and strategic planning efforts.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Nice To Haves

• Branding
• Change Management
• Creative Process
• Design Thinking
• Digital Marketing
• Media Relations
• Prioritization
• Strategic Communication Planning
• Strategic Planning
• Business Acumen
• Business Data Analysis
• Collaborating
• Copywriting and Editing
• Decision Making and Critical Thinking
• Effective Communications
• Effectiveness Measurement
• Influencing
• Media Channel Management
• Organizational Communications
• Planning: Tactical, Strategic
• Storytelling

Responsibilities

• Executes communications strategies that help drive business priorities.
• Supports the development of communication strategies; plans, researches and develops content for complex communications initiatives.
• Identifies issues and opportunities, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of the message.
• Ensures data collected is synthesized and leveraged effectively to provide appropriate insights.
• Implements and oversees activities, including approval requirements in coordination with legal, compliance, finance, risk and other key partners.
• Supports partnership with agencies, third parties and internal business partners to coordinate the development and execution of programs/initiatives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level