Communications Director

Early Warning Services•San Francisco, CA

7d•$186,000 - $232,000•Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Communications Director defines and drives the communications strategy for Early Warning’s Technology organization. As a senior member of the Internal Communications team, this role serves as a strategic advisor to the Chief Technology Officer (CTO), leading the development and execution of integrated communications that deepen employee engagement, elevate executive visibility, and advance the company’s technology priorities. This individual contributor role reports to the VP, Chief of Staff and Internal Communications.

Requirements

12+ years of experience in corporate communications, public affairs, or related field.
Demonstrated success in leading communications strategy at scale in a complex, matrixed organization.
Proven ability to influence and counsel C-suite executives.
Exceptional executive presence, strategic storytelling, and change leadership skills.
Bachelor’s degree in Communications, Marketing, Public Relations, or related field.
Experience working in communications, change management communications or consulting roles.
Background and drug screen.

Nice To Haves

Experience in technology, financial services or payments industries.

Responsibilities

Define and execute the company’s tech communications strategy, integrating employee communications, executive visibility, thought leadership, and brand voice.
Shape and advise on the voice and platform of senior Tech leaders, ensuring consistent positioning, authenticity, and strategic use across channels to amplify thought leadership and strengthen the company’s reputation.
Partner with Technology, Public Affairs, and other functions to ensure a holistic, aligned communications approach across channels.
Deliver clear and impactful communications, including intranet content, presentation materials, videos, and other creative assets.
Support major internal events (e.g., employee town halls) and ensure communications reinforce culture and strategy.
Develop frameworks to celebrate Tech employees and amplify company values through recognition programs.
Create and execute office-specific communications strategies to drive engagement and culture.
Advise Tech leadership on messaging, positioning, and delivery for high-stakes moments.
Shape narratives for employee initiatives, organizational change, and culture-building campaigns.
Partner with Public Affairs to position Tech executives as industry thought leaders.
Build compelling executive presentation materials and briefs that convey complex ideas simply and persuasively.
Lead communications strategies for transformation efforts, driving clarity, transparency, and engagement at all levels.
Equip leaders and managers with tools to ensure alignment across the organization.
Define KPIs for communications campaigns and connect communications outcomes to business performance.
Establish governance models, scalable frameworks, and standards to ensure excellence in delivery.
Continuously reimagine communications models to support evolving workforce and market needs.

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

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