Communications Coordinator

Muck Rack

9h•$29 - $32•Remote

About The Position

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re seeking a highly organized and proactive Communications Coordinator who is excited to support a fast-moving team and make a real impact. In this role, you will help keep our programs and processes running smoothly by managing tools and workflows, researching trends in PR, journalism and tech, supporting events and helping launch new marketing campaigns. This role is ideal for someone who wants to build a strong foundation in marketing and communications, enjoys problem-solving, and is eager to learn. You must be a clear, concise communicator with strong research and writing skills. You will report to the Senior Communications Manager and collaborate closely with the full Marketing team.

Requirements

A minimum of one year of professional or intern experience in marketing or public relations, SaaS experience considered a plus
Exceptional organization skills with the ability to manage multiple workstreams
Strong written communication skills across varied audiences
Tech-savvy with experience using Google Suite, Slack, Asana, Guru and a CRM, with the ability to learn new tools quickly
Experience using PR software like Muck Rack
Familiarity with social media platforms, including Twitter, LinkedIn, Instagram and YouTube
Strong research and reporting skills with the ability to make recommendations based on research findings
Curious, resourceful and creative with a desire to keep growing your marketing skills

Responsibilities

Support communications team with research, list building, coverage tracking and reporting
Assist with drafting copy, sourcing assets and coordinating tasks and timelines for communications campaigns
Manage our inventory and systems for company swag and assist with marketing operations
Maintain and update internal announcements homepage and external press page as needed
Monitor and manage press inbox
Contribute ideas to social and design asset development
Provide administrative support on events
Plan and organize marketing team meetings, retrospectives, brainstorms and team-building activities

Benefits

Remote Work, Forever
Fully distributed team with a permanent remote setup
Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized bonus or commission structure
401(k) with employer contributions
Equity opportunities
Health & Wellness
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Learning and Development
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
Commitment to equity and valuing diverse perspectives
Agile, founder-led company focused on collaboration and innovation
Trusted by 3,000+ companies worldwide