Communications Attendant
About The Position
This full-time position requires the selected candidate to be available for various 12-hour and 8-hour shifts, including occasional relief for 10-hour shifts. The role involves operating the hospital switchboard to manage incoming and outgoing calls, providing general information, and monitoring/controlling paging and alarm systems according to established procedures. A key responsibility is processing emergency calls quickly and efficiently. The office location is Heritage Valley Sewickley, and cross-campus responsibilities are not required.
Requirements
- Basic knowledge gained through achievement of a high school diploma or GED equivalent.
- Excellent communication skills.
- Knowledge of communication procedures, typing and computer skills.
Nice To Haves
- Switchboard experience, preferably in a hospital setting.
- Solid understanding of communications systems, their operations and how they interact with hospital personnel.
- Strong organizational skills.
Responsibilities
- Operate the hospital switchboard to answer, transfer and respond to general information questions to all incoming and outgoing calls.
- Monitor and control the paging and alarm systems according to established policy and procedure.
- Processes emergency calls in a fast and efficient manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
