Communication Strategist

Zantech•Washington, DC

57d•Hybrid

About The Position

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a Communication Strategist to contribute to the success of our Business Process Improvement and Management Support Services project for an upcoming Hybrid role based out of the Washington DC Metro area. The Communication Strategist will develop and execute comprehensive communication strategies for USCIS Business Process Improvement and Management Support Services. Support organizational change management initiatives and ensure effective stakeholder engagement across VER and FOD directorates to facilitate successful project implementation and adoption.

Requirements

Minimum of 7 years of experience developing and executing strategies for federal programs
Demonstrated expertise in executive-level communications, messaging frameworks, and stakeholder engagement
Experience supporting organizational change management initiatives
Strong writing, editing, and presentation skills tailored for diverse audiences
Ability to coordinate across functional teams to ensure clear, consistent messaging
Bachelor's degree in Communications, Public Relations or related field
US Citizenship and the ability to obtain and maintain an active DHS background investigations or higher clearance, per contract requirements.

Nice To Haves

Prosci Change Management Certification or similar professional certification

Responsibilities

Develop change management strategies for business process transitions
Develop and execute comprehensive management strategies, including communication plans, training, and phased deployment approaches
Support workforce training and stakeholder engagement
Develop and execute communication strategies with clearly defined target audiences, key messages, and delivery channels
Ensure all communications adhere to Plain Language guidelines and 508 compliance standards
Develop communication strategies aligned with VER, FOD, USCIS, and DHS priorities
Advise PMs and POs regarding messages for target audiences, including defining specific messages, identifying most effective avenues, and optimizing the timing and sequencing of key outreach and activities
Facilitate stakeholder engagement, awareness campaigns, and training sessions
Leverage Prosci, lean Agile, and Scaled Agile Framework (SAFe) methodologies for change adoption
Implement feedback and continuous improvement around change management and adoption, including use of retrospectives, surveys and survey data, and frequently asked questions (FAQs)
Leverage best practices and leading technologies (i.e., Infographics, the Adobe Suite, Microsoft Suite of products, Mural, etc.) to develop innovative communications products