Commercial Training Coordinator (Hybrid)

PerkinElmer•Shelton, CT

23h•$65,000 - $70,000•Hybrid

About The Position

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title: Commercial Training Coordinator Work Location: Shelton, CT (Hybrid, three days on-site) Job Description Job Title: Commercial Training Coordinator Work Location: Shelton, CT (Hybrid, three days on-site) Job Responsibilities: Serve as the primary liaison with training participants and instructors Coordinate service training schedule across global training facilities Lead administration of Learning Management System user accounts, courses, enrollments, online content and exams Maintain training attendance records and student feedback surveys Manage certification processes on employee files in Learning management system (LMS) to ensure compliance Act as primary liaison with external training vendors Provide reporting on successful completion and training metrics Maintain SharePoint files across the organization Assist with audit documentation & training certifications Partner with the Training Administrator in executing day-to day training support functions Report on a monthly, quarterly, and yearly basis on department training completion rates Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Critical Skills Excellent customer service skills complimented by an ability to listen to and interpret client requests. Strong verbal and written communication skills. Ability to troubleshoot complex technology issues. Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Microsoft Office Skills: Outlook, PowerPoint, Word. Ability to learn technical systems and software tools to support L&D function Strong organizational skills with great attention to detail Strong multi-tasking and prioritizing skills with the ability to meet deadlines Excellent written and verbal communication skills Strong interpersonal skills with a customer service focus Ability to work independently and as part of a team Basic Qualifications: Associates Degree with 4 years of experience OR Bachelors Degree with 2 years of experience relevant training/coordination experience Preferred Experience: Experience managing a Learning Management System preferred Bachelors degrees or certifications in Adult Learning, Organizational Psychology, or Human Resources Experience working as part of a large, global organization is preferred Other Requirements: Must be able to remain in a stationary position more than 25% of the time The person in this position needs to occasionally move inside and outside of laboratories & classrooms Occasionally move or lift up to 25 pounds and occasionally move or lift up to 100 pounds Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential functions of this position. Occasionally operates a computer and other office machinery: i.e., copy machine, computer, printer. Benefits to working for PerkinElmer: Backed by an 80-year history rich in innovation, PerkinElmer is a long-time leader and pioneer in the scientific community. We hire talented, committed and driven people and strive to create a work environment that brings out the entrepreneur in all of us. Benefit packages include: Medical, Dental and Vision; Health Savings Accounts, Flexible Spending Accounts, Health and Wellness Programs and Incentives; Employer Matching 401(k); Tuition Reimbursement; Professional Development; Maternity and Paternity Leave; Paid Holidays and Personal Time Off; Life and Disability Insurance; and Work/Life Balance. The annual compensation range for this full-time position is $65,000 to $70,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.

Requirements

Excellent customer service skills complimented by an ability to listen to and interpret client requests.
Strong verbal and written communication skills.
Ability to troubleshoot complex technology issues.
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Microsoft Office Skills: Outlook, PowerPoint, Word.
Ability to learn technical systems and software tools to support L&D function
Strong organizational skills with great attention to detail
Strong multi-tasking and prioritizing skills with the ability to meet deadlines
Excellent written and verbal communication skills
Strong interpersonal skills with a customer service focus
Ability to work independently and as part of a team
Associates Degree with 4 years of experience OR Bachelors Degree with 2 years of experience relevant training/coordination experience

Nice To Haves

Experience managing a Learning Management System preferred
Bachelors degrees or certifications in Adult Learning, Organizational Psychology, or Human Resources
Experience working as part of a large, global organization is preferred

Responsibilities

Serve as the primary liaison with training participants and instructors
Coordinate service training schedule across global training facilities
Lead administration of Learning Management System user accounts, courses, enrollments, online content and exams
Maintain training attendance records and student feedback surveys
Manage certification processes on employee files in Learning management system (LMS) to ensure compliance
Act as primary liaison with external training vendors
Provide reporting on successful completion and training metrics
Maintain SharePoint files across the organization
Assist with audit documentation & training certifications
Partner with the Training Administrator in executing day-to day training support functions
Report on a monthly, quarterly, and yearly basis on department training completion rates