Commercial Strategy & Operations Lead, Professional Services
About The Position
The Commercial Strategy & Process Lead serves as a bridge across sales, delivery, and operations for the PRS Business Unit. The role combines strategic planning with hands-on execution. Activities can include offering rationalization, developing resources for sellers, operationalizing strategic initiatives, leading process optimization and various commercial integration efforts. By translating business insights into actionable initiatives, they ensure that teams are equipped with the tools, processes, and training needed to deliver consistent value to clients and achieve commercial success.
Requirements
- Bachelor's Degree or Equivalent Years of Relevant Work Experience
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Nice To Haves
- 5+ years of experience in commercial enablement, process improvement, business development, consulting delivery, or sales operations within a professional services environment.
- Strong understanding of service line structures, go-to-market strategies, and client engagement models.
- Proven ability to manage multiple priorities and deliver results in a fast-paced, matrixed organization.
Responsibilities
- Define future-state and common commercial processes for PRS, including process maps, tools, methodologies, and governance models.
- Conduct stakeholder interviews to understand current-state commercial and proposal processes, identify gaps, and uncover commonalities.
- Translate strategic goals into operational workflows that enable commercial success.
- Hand off stabilized processes to permanent owners with clear documentation and training.
- Assist in commercial integration efforts for new products, acquisitions, or business units, coordinating across IT, HR, Finance, and Operations.
- Monitor post-integration performance and proactively address gaps to optimize value realization.
- Lead the annual rationalization and prioritization of PRS (professional services) service offerings, including adding and retiring offerings as needed.
- Serve as a key strategic partner to delivery leaders by leading regular check-ins to align priorities, address challenges, and identify enablement needs.
- Organize and facilitate annual working sessions between sales and delivery teams to gather feedback, identify trends, and address requests for support.
- Translate sales and delivery insights into actionable enablement initiatives and continuous improvement plans.
- Leverage external research and data to provide insights for PRS leaders on current professional services market offerings and trends
- Develop and maintain self-service sales and training resources for all service lines to promote scalability and consistency across the organization.
- Design and deliver self-paced training programs for all core service offerings, ensuring content is regularly updated to reflect evolving client needs and market trends.
- Curate and manage resources within Seismic and other internal platforms to support business development and client engagement.
- Collaborate and coordinate with LCS Training and Sales Enablement teams as needed
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Electrical Equipment, Appliance, and Component Manufacturing
Number of Employees
5,001-10,000 employees
