Commercial Service Manager / Dispatcher

Boulevard Tire•Miami, FL

About The Position

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager / Dispatcher in our Miami, FL location . This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

Requirements

Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
Strong service sales, and customer service skills.
Minimum 1 year of management experience
Possess valid Florida driver's license or ability to obtain a Florida driver's license
Must pass a background check and pre-employment drug screen

Responsibilities

Handle service calls and properly log them on the dispatch sheet.
Handle phone sales and walk-in customers.
Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.
Ability and flexibility to perform other duties as assigned by Manager.
Ability and flexibility to work on Saturdays.