Commercial Sales Relationship Manager

MedicaSt Louis, MO
5dHybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Commercial Small Group Sales Relationship Manager is responsible for driving new business sales and managing strategic relationships with employer groups typically sized at 2 to 100 employees. This individual will represent the health plan in the St. Louis market, cultivating strong broker/consultant partnerships, identifying business opportunities, and providing consultative solutions tailored to each client's healthcare and benefits needs.

Requirements

  • Bachelor’s degree in Business, Marketing, Healthcare Administration or related field (or equivalent work experience)
  • 5+ years of experience in health insurance sales, account management, or broker relations, with a focus on group clients
  • Deep understanding of health insurance products (fully insured, self-funded, level-funded, ancillary)
  • Existing broker and consultant relationships in the St Louis market strongly preferred
  • Active Missouri Life & Health insurance license
  • Strong presentation, negotiation, and relationship-building skills
  • Self-starter with excellent time management and organizational skills
  • Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce)

Nice To Haves

  • Strategic thinker with a consultative approach to selling
  • Collaborative team player who thrives in a fast-paced, evolving environment
  • Passion for improving healthcare delivery and value for employers and their employees

Responsibilities

  • New Business Development Develop and execute a strategic sales plan to achieve growth targets for small group commercial business Identify and qualify new sales opportunities through brokers, consultants, and direct employer contacts
  • Relationship Management Serve as the primary point of contact for brokers and consultants, building trust-based partnerships Deliver proactive and ongoing communications to employer clients and distribution partners Monitor satisfaction, performance guarantees, and service delivery for assigned accounts
  • Market and Product Expertise Stay informed on regional and national healthcare trends, competitive landscape, and regulatory changes Maintain deep knowledge of the health plan’s products, networks, and value propositions including ACA, Level Funded, and other alternative product offerings Collaborate with internal departments (underwriting, operations, clinical, etc.) to ensure smooth implementation and service delivery
  • Sales Reporting and Forecasting Track sales pipeline, report on progress against goals, and maintain CRM data integrity Provide feedback to leadership on product gaps, market needs, and broker insights

Benefits

  • competitive medical, dental, vision
  • PTO
  • Holidays
  • paid volunteer time off
  • 401K contributions
  • caregiver services
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