Commercial Sales Consultant I

Service Experts•Blue Ash, OH

21h•Onsite

About The Position

The Commercial Sales Consultant I applies general knowledge to develop skills by carrying out structured Outside Sales assignments. This role works within common practices and procedures to meet deadlines and achieve goals, receiving direction, instruction, and guidance from others. The Commercial Sales Consultant will sell products and services by interacting with commercial business customers and developing new relationships. The CAM will work to develop long-term relationships with customers via commercial maintenance contracts and position the Company to assist customers with their HVAC needs.

Requirements

High school diploma or equivalent
Bachelor’s degree or equivalent experience required
Proven sales experience with emphasis on business-to business selling, cold-calling and generating sales from networking and lead generation
Knowledge of commercial service sales concepts, practices and procedures
Excellent verbal and written communication skills and strong relationship-management ability
Ability to build long-term relationships with customers
Ability to work cooperatively with technical, administrative and support staff
Ability to work with Microsoft Office, contact management software and databases
Good organizational skills and ability to manage multiple priorities simultaneously
Self-starter with a desire to learn and to grow the business
The ability to work occasional overtime and weekend hours as required
The successful incumbent must be able to meet the minimum requirements for our background check criteria
0-2 years of experience

Nice To Haves

Knowledge of the commercial HVAC industry preferred

Responsibilities

Utilizes effective sales techniques, including networking and “cold calling” to develop new accounts for commercial maintenance, service, retrofit and replacement business.
Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.
Ensures that the customer receives consistent service delivery in all locations.
Utilizes the assessment tool and other relevant systems and information to prepare the proposal for the commercial customer.
Explains technical information to the customer in an easy-to-understand manner.
Prepares and presents service contracts for new customers and updates renewal contracts for existing customers.
Enters new customer data and other sales data for customers into contact database.
Prepares weekly reports of contracts sold, details of business transactions and customers contacted.
Confers with owners of existing buildings and inspects premises to determine installation or service requirements.
Presents bid to customer and explains credit terms and cost factors, emphasizing quality, performance and service.
Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with owner and preparing proposals to meet their ongoing HVAC needs at project completion.
Contacts owners periodically to advise of progress of work and resolve any service problems.
Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to commercial sales/estimating department.
Lead generation for prospective customers for use as sales leads based upon information from newspapers, business directories, industry ads, trade shows, Internet web sites and other sources.
Develops and maintains relationships with purchasing contacts.
Other duties as assigned