Commercial Sales Associate

CertaPro Painters•Upper Saint Clair, PA

20d•$65,000 - $125,000•Hybrid

About The Position

POSITION OVERVIEW Initiate, develop, and grow commercial painting relationships Ensure customers receive a detailed written proposal for all request Ensure that our customers’ needs and expectations are clearly communicated and accurately documented on a written proposal Present CertaPro Painters of Pittsburgh – South Hills to prospective customers to differentiate ourselves from our competition Position is hybrid role with ability to work full or part-time in the office and/or from a home office At CertaPro Painters, we're dedicated to delivering certainty to our clients. We specialize in beautifying homes and buildings, and we're committed to providing exceptional service. If you're goal-oriented, organized, and energetic, apply now and be part of our team!

Requirements

Valid driver’s license

Nice To Haves

Working knowledge of interior and exterior paint coatings, carpentry, drywall, EIFS, DRYVIT, and other construction
Business-to-business sales and marketing experience

Responsibilities

Identify prospects in target markets
Initiate contact and build relationships through individual contacts and relevant trade associations
Maintain social media presence
Manage budget of sponsorships, memberships, and other trade association opportunities
Market to database of previous customers, current prospects, and dead leads to grow revenue
Collaborate on commercial case studies and commercial portfolio for website
Win sales commitments with new customers in a competitive market
Grow revenue from existing accounts and relationships
Appropriately determine gross margin to win business while remaining profitable
Develop relationships with peer providers to network and gain new accounts
Meet with the customer, in person, whenever possible to perform an estimate and gather information about their needs
Create a detailed written proposal that accurately, specifically, and clearly defines the customer's needs and expectations
Responsible for approving and communicating to clients all change orders for jobs in progress
Use the commercial estimating worksheet to estimate all jobs over $10,000
Upon landing the job, clearly communicate the most up-to-date scope of work and the customer's needs to the production staff
Assign the most appropriate crew to jobs based on their past performance, preferences, and abilities
Develop a close working relationship with Job Site Supervisors to ensure all expectations set forth on the written proposal are met.
Schedule all commercial jobs and order paint and supplies
Ensure all landed jobs are “handed off” to the Job Site Supervisor in person and all CertaPro SOPs are followed.
Ensure that the Job Site Supervisor (JSS) is clear on the scope of the job
Ensure that crews produce jobs at or above the projected gross margin
Facilitate the resolution of customer complaints promptly
Collaborate with Residential Production Associate and owners to continuously recruit, hire and train top tier painting crews
Collaborate with team on painter appreciation events and production meetings in terms of content, facilitation, and planning
Maintain and continuously recruit a roster of commercial crews to meet the needs of commercial business
Prepares weekly analysis of results in preparation for meeting with supervisor
Communicate job profiles for all landed jobs
Collaborates on subcontractor agreements, client invoices, and other job-related documents
Update CRM with sales, prospecting activities, and all follow-up activities
Ensure all jobsite supervisors have completed all onboarding paperwork before working on CertaPro jobs
Collaborate to accurately cost all jobs (paint, supplies, labor)
Pay subcontractors for completed work