Commercial Sales Administrative Assistant

NOCO Energy Corp.•Tonawanda, NY

53d•$26 - $32

About The Position

The Energy Sales Administrative Assistant provides administrative and operational support to the Energy Sales Department, ensuring efficient coordination of commercial contracts, CRM data integrity, and communication between the sales team, customers, and internal departments. This role is key to maintaining an organized, responsive, and customer-focused sales operation.

Requirements

Associate's degree in Business Administration or related field preferred.
Minimum of 2 years of administrative or customer service experience in a fast-paced sales environment.
Strong organizational and time management skills, with attention to accuracy and detail.
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and experience using CRM systems.
Excellent communication and interpersonal skills, both written and verbal.
Ability to handle multiple priorities and deadlines in a dynamic environment.
Professional demeanor with strong customer service orientation and follow-through.

Responsibilities

Support the Commercial Director of Sales and Commercial Sales team with administrative and organizational tasks.
Prepare, process, and track commercial contracts from proposal through execution.
Maintain accurate and up-to-date records in NOCO's CRM and contract management systems.
Assist with pricing requests, renewals, and proposal documentation.
Coordinate internal approvals for new and renewal contracts.
Generate reports on sales activity, contract status, and renewal pipelines.
Schedule and coordinate meetings, customer calls, and team events.
Provide general administrative support such as document creation, data entry, filing, and correspondence.
Act as a communication link between the Energy Sales team and departments such as Supply, Billing, and Marketing to ensure seamless handoffs and accurate data flow.
Handle incoming customer inquiries, route calls or emails to appropriate sales team members, and ensure timely resolution of requests.
Provide administrative assistance with team meetings, customer events, and corporate initiatives related to energy sales growth.
Support the ongoing improvement of processes and systems that strengthen customer retention and efficiency across the sales organization.