Commercial Project Coordinator

Magnolia Plumbing•Laurel, MD

18h

About The Position

Magnolia Companies is seeking an organized, customer-focused Commercial Project Coordinator to join our Operations team. In this role, you’ll play a key part in ensuring our clients receive exceptional service while supporting project scheduling, dispatching, and coordination between technicians and field managers. Why Join Magnolia Companies? A supportive team environment with growth opportunities. Competitive compensation and benefits package. Ongoing training and professional development. Be part of a company that values integrity, teamwork, and service excellence.

Requirements

High school diploma or equivalent; associate's or bachelor's degree preferred
2+ years of experience in customer service, data entry, or project coordination/administration
Excellent communication and interpersonal skills
Strong organizational and time management skills
Proficient in Microsoft Office and data entry software
Ability to work independently and as part of a team

Nice To Haves

Knowledge of plumbing industry a plus

Responsibilities

Schedule and dispatch work orders to technicians, ensuring projects are completed efficiently.
Collaborate closely with Field Managers to monitor project progress and resolve scheduling issues.
Review technician timecards, verify payroll accuracy, and maintain documentation.
Manage client communications, provide updates, and ensure satisfaction.
Assist in preparing service proposals for quick-turnaround jobs.
Maintain a positive, organized, and professional work environment.
Participate in after-hours coordination on a rotating basis.