Commercial Payment Sales Effectiveness

Fifth Third Bank•Cincinnati, OH

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Senior leadership role responsible for supporting the execution of assigned business sales performance across the Bancorp. Ensure successful execution of the sales and service processes, including aspects related to the Consultative Sales and Service process, Playbook Execution, Performance Management process, and Talent Development. Key Partners include: Enterprise Learning, Human Resources, LOB Reporting, Finance, One Bank Business Partners, Sales Officers, Sales Managers, and Bancorp Leadership. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

Bachelor's degree in Business, Marketing, related field or equivalent work experience
10 years of banking and sales management experience
Demonstrated ability to convert strategic vision into a tactical plan, and to execute on that plan
Strong presence and credibility with excellent interpersonal, written, and verbal communications skills
Demonstrated ability to identify, develop and manage talent.
Experience operating successfully in a complex, matrixed organization, driving change through influence
Strong sales performance, employing a holistic, partnership-oriented, solution-based model
Strong analytical skills
Ability to prioritize and handle multiple tasks

Nice To Haves

Previous leadership role in Sales and/or Project Management is a plus
Experience with Data Analysis and Reporting preferred

Responsibilities

Sales Delivery: Support the assigned business’s Head of Sales to establish consistent execution of sales management and delivery.
Drive consistent execution of the Consultative Sales and Service process across the footprint.
Provide training and sales tools to appropriate business sales roles to support their achievement of goals, market share capture, and deepening of current customer relationships.
Serve as conduit between the field members and marketing, segment, and Product teams to ensure the appropriate level of resources and support.
Collaborate with Sales Managers and Product leadership on the delivery of local strategic plans while leveraging best practices.
Partner with the assigned business’s Executive Leadership and Sales Managers to define and establish the Sales job family, roles, goals, activities and expected outcomes.
Develop and establish the use of appropriate sales tools for use by Sales team members.
Work across multiple functional areas to influence program and process improvements that increase sales and revenue results through improved coaching and sales tools.
Involvement in the establishment of key reporting metrics, Scorecards, process/protocols, and measurements for each role.
Work collaboratively with Executive Leadership, Sales Managers, and sales roles at large to plan and execute customer prospecting, retention, and solution development campaigns.
Sales Effectiveness: Work with the Head of Sales and leadership to effectively communicate the strategy, goals, roles and shared expected results of the Line of Business.
Execute the strategy and business plan of the Line of Business to increase market share, profitability, and customer satisfaction.
Identify and report key metrics that drive the business forward.
Involvement in the refinement of Incentive Compensation plan protocols and activities.
Establish regular, transparent, and accessible sales effectiveness reporting for the LOB.