Commercial P&C Client Service Manager

Arthur J Gallagher & Co.•Brookfield, WI

41d

About The Position

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Future opportunity for a Commercial P&C Client Service Manager! While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience
Producer's License
Ability to travel up to 25% of the time
Proficiency in Microsoft Office
Appropriate licensing as required
Proficient in using technology as a tool to maximize productivity and quality
Strong written and verbal communication skills
Comfortably engages others in consultative discussion
Effectively manages/balances multiple and sometimes competing priorities
Works in a self-directed manner

Nice To Haves

Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Experience with Middle Market Accounts, servicing revenue Book of Business size of $500k +

Responsibilities

Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement
Successfully and profitably manages an assigned group of accounts
Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner
Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...