Commercial Outside Sales Representative

Senske Services • Norcross, GA

5h • Onsite

About The Position

The Commercial Sales Representative serves as the driving force behind new business acquisition and revenue growth within their territory. By engaging with potential clients, understanding their needs and presenting a tailored solution, this role ensures a seamless transition from prospecting to closing deals. Through effective communication and relationship building, the Commercial Representative will also help to drive additional revenue growth within current commercial accounts. The essential duties of this position include traveling to potential customer properties to identify needs, provide cost estimates and bids for services, and selling programs and services to present and prospective customers through in-person contact. The role involves securing sales, arranging service dates, and accurately measuring properties for quoting. The representative will follow established procedures to promote and sell products within an assigned geographic area, maintain call records, account status, and customer feedback in the CRM system, and manage account records. They will also compile lists of prospective customers, prepare sales reports, conduct retention and service calls, meet company retention standards, contact customers to measure satisfaction, and resolve customer complaints regarding sales and service. Additionally, they will analyze and distribute new sale cancellation requests to retain customers, and perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Three years of outside sales experience, preferably in lawn/horticulture/pest field.
• Training or an equivalent combination of education and experience, including experience as a technician is acceptable.
• Must pass lawn application licensing tests in the state in which the position is selling.
• May be required to take additional testing depending on services that the position will sell to customers.
• Excellent computer skills, including MS Outlook, Word and Excel.
• Data entry skills with a mobile device.
• Negotiation and influencing skills.
• Consultative sales skills.
• Strong communication skills.
• Knowledge of selling techniques (prospecting, overcoming objections, closing sales).
• Ability to build customer relationships and provide customer service.
• Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume.
• Ability to operate a motor vehicle and travel locally on an extensive basis.
• Time management skills, including punctuality for on-time attendance.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Highly motivated to complete tasks within a time frame.
• Prioritizing, time management, and organizational skills.
• Valid state driver’s license from state of residence within 30 days of hire, and a clean driving record per company standards.
• Must be 21 years of age by date of hire.

Responsibilities

• Travels to potential customer properties to identify needs, provide cost estimates and bids for services.
• Sells programs and services to present and prospective customers through in-person contact.
• Secures sales and arranges service dates.
• Measures property with appropriate tools to ensure utmost accuracy in the quoting process.
• Follows established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts utilizing resources and tools provided to achieve sales targets and promotion program objectives.
• Maintains call records, account status, and customer feedback in the CRM system.
• Manages account records and programs in an organized manner.
• Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement campaigns, community activities, and other resources.
• Prepares and maintains proper sales reports.
• Conducts retention and service calls.
• Meets company retention standards.
• Contacts customers to measure satisfaction after service is completed or to otherwise assist by answering their questions and service concerns.
• Works to resolve customer complaints regarding sales and service.
• Analyzes and distributes new sale cancellation requests to retain customers.
• Other duties as assigned

Benefits

• Competitive Hourly Pay - Life is expensive! We believe in paying well.
• Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!
• Do you want to work with your friend? We offer a referral bonus!
• Affordable health care packages that include medical, dental, vision, and life insurance
• Company paid short-term disability and paid life insurance
• 401K with Employer Match, 9 Company Paid Holidays, Paid Vacation (accrue up to 1 week of paid vacation your first year), Paid Sick Leave (accrue up to 1 week of paid sick leave your first year)
• Fun team celebrations year-round!
• Dynamic, Outdoor Work Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED