Commercial Operations Specialist

G-MED NORTH AMERICA, Inc. • Rockville, MD

18d • Hybrid

About The Position

The Commercial Specialist supports the Commercial Operations Manager in driving revenue performance, ensuring high-quality client service, and maintaining operational excellence. This role blends client relationship management, commercial proposal processing, data accuracy, and financial coordination to support key departmental goals.

Requirements

• Strong client service orientation and communication skills.
• Understanding of commercial processes, proposals, and budgeting principles.
• Attention to detail with excellence in accuracy will be critical in job performance
• Possess strong interpersonal skills, both verbally and in writing, including the ability to communicate effectively with colleagues and clients.
• Ability to handle confidential information and work with minimal supervision.
• Excellent written and verbal communication skills.
• Fluent English language skills essential (French a plus)
• Bachelor’s degree
• +2 years’ experience in B2B client communication/sales of services MS Office skills (data analysis skills a plus

Nice To Haves

• French a plus
• data analysis skills a plus

Responsibilities

• Lead the creation of service proposals for existing clients, ensuring alignment with pricing guidelines and profitability goals.
• Collaborate with the planning team to validate “Sold Days” in proposals, preventing revenue leakage from under-selling.
• Draft, review, and maintain commercial proposals in alignment with pricing guidelines.
• Ensure proposals are accurate, compliant, and validated prior to service initiation.
• Monitor proposal status and maintain updates within internal systems.
• Coordinate proposal inputs with Project Managers and other internal teams.
• Support revenue protection by validating required information and preventing under-selling.
• Assist the Commercial OPS Manager in procurement documentation and PO processing.
• Maintain accurate client information and proposal records in Odoo, Prosipac and other internal systems.
• Assist in monitoring data integrity across commercial and operational platforms.

Benefits

• GMED North America offers a full and competitive benefits package including group-sponsored health, dental, and vision coverage, flexible spending accounts, short-term and long-term disability, company-paid life insurance, competitive base salary, annual bonus based on company performance, and a 401K retirement program.
• We promote work-life balance through the option to telework, flexible working arrangements, generous time off program, paid holidays, paid bereavement leave, paid parental leave, commuter benefits program for public transportation, and internet stipend.
• We offer growth opportunities within the organization. There are a lot of opportunities and employees are able to apply and move into different roles within the company. We have numerous success stories, and we want you to be one of them.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level