Commercial Operations Specialist

Redwood Materials•Carson City, NV

15d

About The Position

About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2019, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have. Commercial Operations Specialist We are seeking a specialist for the Customer Operations team, part of the broader Business Development team. This position offers the opportunity to be in a customer-facing operations role within our battery recycling and battery materials business, with a particular focus on providing support to our suppliers and ensuring smooth program operations.

Requirements

Bachelor’s or Associate degree
2-4 years’ working experience, ideally in sales operations, business planning or logistics
Smart, scrappy, entrepreneurial – having a bias for action and a lot of grit
Our business is “dynamic,” meaning our market and we can change quickly. You’ll need to be comfortable in a startup environment. Think independent, motivated, self-starter.
Strong analytical skills are required.
Ability to perform essential job functions in compliance with ADA, FMLA, and other relevant federal, state, and local regulations, including meeting both qualitative and quantitative productivity standards
Ability to maintain regular and punctual attendance in line with ADA, FMLA, and applicable standards
Ability to wear personal protective equipment (PPE), including safety gloves, helmets, and eyewear, or additional PPE when required
Ability to lift and carry up to 25 lbs
Ability to communicate clearly and effectively on the telephone, including listening and speaking

Nice To Haves

Commodity, Metals (mining or recycled), or Battery Materials industry experience is helpful.
A passion for sustainability and making the world a better place!

Responsibilities

Act as key point of contact for fulfilling day-to-day customer requests with regards to supplier onboarding, daily logistics requests, purchase order creation, reporting, compliance requirements.
Keep meticulous records of all documents and interactions utilizing our CRM, ERP, file sharing system and home-grown portals, and suggest configuration and process improvements.
Develop and refine processes that ensure smooth program operations and excellent service levels for shippers + corporate partners.
Create and maintain supplier purchase orders and ensure on-time payments in collaboration with Accounts Payable.
Work cross-functionally to develop analytics and software to support and report on the recycling programs.
Adhere to all policies and procedures while focusing on safety and best practices.
Perform other duties as assigned.

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