Commercial Loan Product Manager

First Horizon • Memphis, TN

4d • Onsite

About The Position

The Loan Product Manager is responsible for end-to-end management of the bank’s loan product portfolio, ensuring alignment with corporate strategies and objectives. This strategic role leads the development, implementation, ongoing enhancement, and performance analysis of loan products and related systems, focusing on driving growth, maximizing client satisfaction, and maintaining operational excellence. The manager collaborates extensively across teams and participates in merger-related activities including mapping, conversion, staff enablement, and client communications.

Requirements

• Bachelor’s degree from a four-year college or university, OR a combination of education and relevant experience.
• 3-5 years of experience in loan product management, banking, or a similar financial services role.
• Strong understanding of product management, lending operations, banking technology, process optimization, and regulatory considerations.
• Demonstrated track record of managing complex projects and cross-functional teams.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); experience with reporting/dashboarding tools (e.g., Tableau, Power BI) is a plus.

Responsibilities

• Lead the ideation, design, and launch of new loan products or existing loan product enhancements, ensuring competitiveness and compliance with market, regulatory, and internal standards.
• Partner with Marketing and Sales to develop positioning, value propositions, and go-to-market strategies.
• Oversee the full lifecycle of loan products, including market trends, internal performance, risk assessment, pricing, profitability, operational setup, and ongoing review.
• Serve as subject matter expert on product-focused initiatives and cross-functional projects impacting platforms, processes, or systems.
• Facilitate coordination with Operations, Legal, Compliance, Credit, Information Technology, Risk, Training, and other teams to deliver product solutions that meet bank and client needs.
• Participate in merger and acquisition activities, including mapping and aligning loan products, driving operational conversions, training associates, and supporting change communications for clients.
• Develop and deliver training to associates on product features, benefits, updates, and sales campaigns.
• Respond to ad-hoc requests, investigations, and resolve service or quality issues related to loan products.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees