Agile Product Owner, Commercial Loan, ACBS

FIS

12d

About The Position

About FIS Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team FIS® Commercial Loan Servicing (formerly ACBS) is a premier commercial lending and loan servicing solution that enables timely decision-making, reduces operating costs, improves data quality and delivers advanced analytics. What you will be doing We’re seeking a proactive and adaptable Agile Product Owner to support and enhance our classic CLS Servicing application. In this role, you’ll own and prioritize the product backlog, define clear requirements, and guide the delivery of features, enhancements, and fixes in an Agile environment. You’ll collaborate closely with cross-functional teams, align with business objectives, and contribute to the long-term vision of the platform. Alongside core PO responsibilities, you’ll also support operational and environment-related activities that are essential to our team’s workflow. The ideal candidate is organized, technically curious, and comfortable balancing strategic planning with hands-on problem solving as we continue our modernization and Agile transformation.

Requirements

• Working knowledge and functional experience of FIS® Commercial Loan Servicing (formerly ACBS) application.
• Ability to travel 10%
• Bachelor’s degree or equivalent experience.
• Demonstrated experience as a Product Owner in Agile/Scrum or SAFe frameworks.
• Strong requirements documentation, communication, and prioritization skills.
• Experience with Jira, SDLC or equivalent work management tools.

Nice To Haves

• Professional Product Owner certification (e.g., CSPO, SAFe, PO/PM).
• Experience working with technical environments, QA, and configuration management.

Responsibilities

• Manage and maintain a prioritized product backlog aligned with strategic objectives.
• Write or facilitate the creation of user stories, acceptance criteria, and epics.
• Review reported issues to confirm validity and determine required action.
• Create Jira tickets and ensure accurate assignment and tracking.
• Participate in Agile ceremonies, including planning, refinement, reviews, and retrospectives.
• Conduct PI/Release planning, supporting sequencing and dependency management.
• Test and validate completed work items to ensure compliance with acceptance criteria.
• Collaborate with CX to assess and prioritize fix requests.
• Prepare and publish release notes for each release cycle.
• Present quarterly PI goals and conduct quarterly feature demonstrations.
• Provide daily problem-solving support and direct inquiries to appropriate resources.
• Coordinate development and test environment provisioning and setup.
• Direct or perform environment checkouts as needed.
• Maintain platform configuration documentation.
• Serve as backup Scrum Master when required.
• Support audit-related requests and documentation.
• Participate in Manager-on-Call rotation as assigned.

Benefits

• Competitive salary and excellent bonus potential (upon entering a full sales executive role).
• Attractive benefits including private medical cover, dental cover, and travel insurance.
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level