Commercial Loan Operations Assistant (LOA)

United Community Bank•Gallatin, TN

47d•Onsite

About The Position

Are you ready to make a significant impact in the Commercial Lending process? United Community is in search of a motificated and detail-oriented Commercial LOA to join our team. In this role, you will collaborate with Commercial Relationship Managers (CRMs) and Commercial Loan Cloers to support both new and existing customers, ensuring a seamless credit facilitation process.

Requirements

Minimum of 2 years of experience in credit operations, loan servicing, or customer support within the financial services industry
Strong interpersonal skills with clear and professional verbal and written communmication skills
Solid understanding of federal and state banking regulations and compliance standards
Exceptional attention to detail and analytical thinking with a proactive approach to problem solving
Ability to manage multiple priorities independently while maintaining accurancy and meeting deadlines
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position

Nice To Haves

Hands-on experience with commercial loan documentation, processing, or servicing

Responsibilities

Provide sales and admnistrative support to CRMs and other partners
Assist in loan production by collecting, ordering, and tracking necessary information for risk assessment and underwriting
Prepare written communications on behalf of CRMs, such as commitment letters, term sheets, and thank you notes
Monitor reporting and identify necessary actions for maturities, auto-renew letters of credit, insurance, and real estate taxes
Provide exceptional services and respond to internal and external customer requests
Collaborate with CRMs, Commercial Loan Closers, Underwriters, Doc Prep, and/or outside counsel on loan closings

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