COMMERCIAL LINES TEAM LEADER (79823)
About The Position
At TRICOR, we believe our people are the difference. As a Great Place to Work Certified organization and one of the Top 100 Independent Insurance Agencies in the nation, we are committed to building a workplace rooted in Teamwork, Integrity, Excellence, and Service (TIES). We are looking for a Business Team Lead to support, guide, and develop a high-performing team while driving operational consistency and client service excellence. WHAT YOU’LL DO In this role, you will serve as a key connection point between leadership and your team, ensuring day-to-day operations run smoothly while supporting growth and development. Lead, coach, and support team members to achieve performance expectations Provide day-to-day guidance, problem-solving support, and workflow direction Partner with leadership on team performance, training needs, and process improvements Reinforce consistent processes and accountability across the team Support onboarding and ongoing development of team members Monitor workloads and help prioritize tasks to maintain service standards Foster a positive, collaborative team environment aligned with TRICOR’s values WHAT WE’RE LOOKING FOR We’re looking for someone who leads by example and brings both operational awareness and people leadership capability.
Requirements
- Prior experience in insurance or a related service industry preferred
- Demonstrated ability to lead, coach, or mentor others
- Strong communication and interpersonal skills
- Ability to balance multiple priorities and make sound decisions
- Organized, detail-oriented, and solution-focused
- Commitment to delivering excellent client service
Responsibilities
- Lead, coach, and support team members to achieve performance expectations
- Provide day-to-day guidance, problem-solving support, and workflow direction
- Partner with leadership on team performance, training needs, and process improvements
- Reinforce consistent processes and accountability across the team
- Support onboarding and ongoing development of team members
- Monitor workloads and help prioritize tasks to maintain service standards
- Foster a positive, collaborative team environment aligned with TRICOR’s values
Benefits
- Opportunities for professional development and advancement
- Supportive leadership and collaborative teams
- Competitive compensation and benefits
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
