Commercial Lines Team Leader (79823)

TRICOR Insurance•Any, WI

About The Position

At TRICOR, we believe our people are the difference. As a Great Place to Work Certified organization and one of the Top 100 Independent Insurance Agencies in the nation, we are committed to building a workplace rooted in Teamwork, Integrity, Excellence, and Service (TIES). We are looking for a Business Team Lead to support, guide, and develop a high-performing team while driving operational consistency and client service excellence. WHAT YOU’LL DO In this role, you will serve as a key connection point between leadership and your team, ensuring day-to-day operations run smoothly while supporting growth and development.

Requirements

Prior experience in insurance or a related service industry preferred
Demonstrated ability to lead, coach, or mentor others
Strong communication and interpersonal skills
Ability to balance multiple priorities and make sound decisions
Organized, detail-oriented, and solution-focused
Commitment to delivering excellent client service

Nice To Haves

Prior experience in insurance or a related service industry preferred

Responsibilities

Lead, coach, and support team members to achieve performance expectations
Provide day-to-day guidance, problem-solving support, and workflow direction
Partner with leadership on team performance, training needs, and process improvements
Reinforce consistent processes and accountability across the team
Support onboarding and ongoing development of team members
Monitor workloads and help prioritize tasks to maintain service standards
Foster a positive, collaborative team environment aligned with TRICOR’s values