Commercial Lines Producer
About The Position
The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Summary: The Commercial Lines Producer will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit commercial prospects, and implement creative solutions and revenue generating plans. Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.
Requirements
- Education – Bachelor’s Degree or equivalent experience.
- Advanced knowledge of Microsoft Office Suite and understanding of social media platforms.
- Proven experience selling.
- Strong customer service skills and communication skills (both verbal and written).
- Valid driver's license and reliable vehicle.
Responsibilities
- Primarily generate Commercial Lines leads and sales for the company.
- Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business.
- Contribute to brokerage revenue goals by promoting and selling insurance products and services
- Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence
- Assess client needs and provide advice on appropriate coverage levels and products.
- Calculate premiums, assess risks and prepare documentation for clients.
- Respond to telephone calls and correspondence from existing or potential customers in a timely manner
- Provide a potential customer with the appropriate products in accordance with the company's underwriting rules and procedures in order to avoid risks and maintain a profitable book of business.
- Provide additional product offerings to existing customers in order to increase sales opportunities and meet customer needs.
- Respond to customer complaints and resolve matters in a satisfactory manner.
- Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files.
- Keep up to date on all products and services offered by the brokerage.
- Attend industry training programs as necessary.
Benefits
- Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
