Commercial Lines CSR
About The Position
Commercial Lines CSR Job Summary Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. As a key member of the organization, you will play a vital role in providing exceptional service to the clients, maintaining strong relationships, and ensuring the smooth management of commercial insurance accounts. This is an exciting opportunity to join a well-established and respected independent insurance brokerage. Compensation Package Salary Range : $50,000 - $65,000 annually, based on experience. Benefits : Comprehensive health, dental, and vision insurance. Life insurance and short/long-term disability coverage. Paid time off (PTO) and 10 paid holidays. Continuing education and professional development support. Performance-based bonuses. Positive and collaborative work environment. Opportunities for career advancement.
Requirements
- Active Property & Casualty (P&C) license required.
- Minimum of 2+ years of experience in commercial insurance, with strong knowledge of coverages such as General Liability, Property, Auto, Workers Compensation, Umbrella, and Professional Liability.
- Proficiency in AMS360 or similar agency management systems is preferred.
- A proven track record of consistent job tenure in previous roles is required.
Responsibilities
- Assist Account Managers in servicing a designated book of commercial lines business.
- Build and maintain strong client relationships through responsive communication and proactive account management.
- Process policy changes, endorsements, certificates of insurance, renewals, and audits.
- Collaborate with producers to identify client needs and provide strategic insurance solutions.
- Work with carriers to obtain quotes, negotiate terms, and resolve billing or policy issues.
- Prepare proposals, review coverages, and assist clients with claims as needed.
- Maintain accurate documentation in the agency management system.
- Ensure compliance with agency standards and industry regulations.
Benefits
- Comprehensive health, dental, and vision insurance.
- Life insurance and short/long-term disability coverage.
- Paid time off (PTO) and 10 paid holidays.
- Continuing education and professional development support.
- Performance-based bonuses.
- Positive and collaborative work environment.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
