Commercial Insurance Operations Manager

El Dorado Insurance Agency•Houston, TX

1d•$95,000 - $110,000

About The Position

The Operations Manager is responsible for overseeing and optimizing day to day operational activities within the commercial insurance function. This role ensures efficient workflows, compliance with regulatory requirements, and high service standards. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry

Requirements

A Bachelor’s Degree is preferred
Property and Casualty License
Maintain current knowledge of industry and market trends
2+ years of people management or team leadership experience
At least five5+ years of similar experience
Must have strong commercial lines and technical and market knowledge.
Must understand a broad range of coverage and risk alternatives.
Highly proficient with Microsoft Word and Excel
Agency management system experience preferred
Extremely organized
Strong attention to detail & follow-through
Must be able to work independently, on a team, and under pressure
Analytical-technically oriented

Nice To Haves

Agency management system experience preferred

Responsibilities

Manager and improve operational processes within the agency
Oversee policy lifecycle activities including submissions, quoting, binding, endorsements, renewals and cancellations
Ensure compliance with carrier guidelines and internal procedures
Lead, coach and develop customer service team and support training initiatives
Serve as a subject-matter expert on operational workflows and systems within the agency