Commercial Insurance Operations Manager

El Dorado Insurance Agency, Inc. • Houston, TX

2d

About The Position

The Operations Manager is responsible for overseeing and optimizing day to day operational activities within the commercial insurance function. This role ensures efficient workflows, compliance with regulatory requirements, and high service standards.

Requirements

• A Bachelor’s Degree is preferred
• Property and Casualty License
• Maintain current knowledge of industry and market trends
• 2+ years of people management or team leadership experience
• At least five5+ years of similar experience
• Must have strong commercial lines and technical and market knowledge. Must understand a broad range of coverage and risk alternatives.
• Highly proficient with Microsoft Word and Excel
• Agency management system experience preferred
• Extremely organized
• Strong attention to detail & follow-through
• Must be able to work independently, on a team, and under pressure
• Analytical-technically oriented

Responsibilities

• Manager and improve operational processes within the agency
• Oversee policy lifecycle activities including submissions, quoting, binding, endorsements, renewals and cancellations
• Ensure compliance with carrier guidelines and internal procedures
• Lead, coach and develop customer service team and support training initiatives
• Serve as a subject-matter expert on operational workflows and systems within the agency

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Competitive Pay
• Professional Development
• Job Stability in a growing industry

What This Job Offers

• Job Type: Full-time
• Career Level: Manager