Commercial HVAC Service Technician
About The Position
This is a FULL-TIME position Essential Duties and Responsibilities: Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability. Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support. Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner. Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field. Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites. Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs. Other Duties as Assigned – Contribute to the team and company by stepping in where needed. Competencies: Technical Expertise & Problem Solving – Applies in-depth knowledge of commercial HVAC systems, tools, and technologies to troubleshoot issues and implement effective solutions. Maintains strong attention to detail and follows through on complex service tasks. Customer & Team Engagement – Builds trust and maintains positive relationships with customers through clear, professional communication and consistent service. Collaborates well with peers, dispatch, and management to support team goals. Time & Task Management – Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls and work environments. Adaptability & Continuous Learning – Responds well to changing job demands and field conditions. Actively participates in training and embraces new tools, technologies, and methods to stay current in the trade.
Requirements
- 3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
- EPA Universal Certification required; OEM-specific training or certifications preferred.
- Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
- Strong communication and customer service skills with a professional, team-focused mindset.
- Valid driver’s license with clean driving record; able to pass a background check and drug screening.
- Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
- Willingness to participate in an on-call rotation for emergency service coverage.
Responsibilities
- Diagnose and resolve issues on a variety of commercial HVAC systems.
- Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
- Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
- Coordinate with internal teams to ensure efficient scheduling and follow-up.
- Accurately complete service reports, work orders, and related documentation in a timely manner.
- Stay up to date through ongoing technical training.
- Serve as a resource and occasional mentor to junior technicians in the field.
- Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
- Participate in the on-call rotation to provide after-hours support for urgent service needs.
- Contribute to the team and company by stepping in where needed.
Benefits
- Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
- Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
- Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
- Professional Development – Ongoing training opportunities and support for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
