Commercial HVAC Service Technician
About The Position
Under the guidance of the Service General Manager, the HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you’ll be the go-to problem solver our customers count on. This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company. You’ll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.
Requirements
- 3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
- EPA Universal Certification required; OEM-specific training or certifications preferred.
- Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
- Strong communication and customer service skills with a professional, team-focused mindset.
- Valid driver’s license with clean driving record; able to pass a background check and drug screening.
- Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
- Willingness to participate in an on-call rotation for emergency service coverage.
Responsibilities
- Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
- Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
- Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
- Vehicle & Equipment Readiness – Maintain a clean, organized, and well-stocked service vehicle. Ensure personal tools and equipment are kept in optimal working condition.
- Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
- Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
- Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs.
- Other Duties as Assigned – Contribute to the team and company by stepping in where needed.
Benefits
- Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
- Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
- Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
- Professional Development – Ongoing training opportunities and support for continuing education.
- Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
