Commercial Furniture Account Manager/PM
About The Position
An Office Solutions Design Firm company in Seattle, WA is currently hiring for an Account Manager. This role can be Remote or Hybrid in Downtown Seattle, with free parking, but candidates must still be based in the Puget Sound Area and be comfortable travelling to clients in the Greater Seattle Area. The main duty for this role is to actively direct and perform activities necessary to ensure that the client's projects and accounts are completed on time. The Account Manager will focus on fostering strong client and vendor relationships through trust, respect, and effective communication. The role requires expertise in strategic planning, customer service, and risk mitigation, and supporting the seamless execution of office space solutions. This role will collaborate with internal and external teams to ensure high-quality service and timely project delivery.
Requirements
- Candidates must still be local to Seattle, as travelling to various client sites in the Greater Seattle Area is still required
- Minimum 3 years of work experience in the commercial interiors industry with a strong working and practical knowledge of commercial furnishings.
- Exceptional written and verbal communication skills are essential to success in this position.
- This is a high visibility position, you will regularly communicate and work collaboratively with key external and internal stakeholders, including (but not limited to): A&D firms, End Users, GC’s, Manufacturer Representatives, Sales Leads, CAD Designers, Customer Service, Installation Teams and Sr. Management.
Nice To Haves
- CAD and Design experience a plus.
- Proficiency in some or all of ProjectSpec5, Excel, Smartsheet, Plangrid and MS Project is a strong advantage.
Responsibilities
- Core competencies include financial forecasting, budgeting, and inventory management, which empower the team to maintain accurate records and improve processes.
- Leveraging the experience in project coordination, logistics, and service application, the role is dedicated to enhancing customer satisfaction and delivering tailored solutions for strategic accounts.
- Work with clients and their selected representatives to determine project goals, including aesthetics, budget, and functionality.
- Preparation of pricing and quotations for RFP responses and proposals.
- Identify space planning solutions and work with our internal Designers for 2-D & 3-D Typicals, Floor Plans and Renderings for client approval.
- Oversee order management while considering the overall project schedule.
- Work with customer service and installation partner to coordinate the product receipt, delivery, and installation.
- The Account Manager must be focused on long-term client retention and is expected to provide ongoing support to the end user post installation, including product and research updates, warranty management, and all future needs.
Benefits
- Option for remote or hybrid (free parking included).
- $250 car allowance with client visits.
- This role offers meaningful opportunities for professional growth through ongoing product education, increased responsibility, and clear paths for advancement.
- The team operates in a collaborative, flexible work environment, working closely with industry-leading furniture and design solutions, while contributing to impactful projects nationwide.
- Free parking pass if going onsite
- $250 car allowance since driving to client sites
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
