Commercial Field Engineer (New York)

The Guitar Center Company • New York, NY

4h • $105,000 - $125,000 • Onsite

About The Position

The Field Engineer is the technical expert on the Tech Ops team performing
testing and commissioning of AV systems. They are responsible for ensuring a
project is executed with excellence and meets all design requirements in the
scope of work. This is done through working with the team in checking,
documenting, configuring and programming audio video and network equipment
throughout following the installation process.  The Field Engineer is the
technical liaison with the client for training at the end of each project.

Requirements

• 4+ years’ experience in AV systems commissioning, including configuring and troubleshooting.
• Experience with AV software platforms, including but not limited to QSYS, Biamp, Crestron, Teams, Zoom, Cisco, Poly, etc.
• Must be able to interpret and mark up construction and technical drawings
• Experience working with clients in a professional manner
• Must be able to effectively explain technical concepts to non-technical users
• Highly skilled in oral and written communication – clear, direct, detailed.
• Independent work ethic highly motivated to getting a job done right
• MS Office – able to use Excel, Word, PowerPoint proficiently without training
• Must be able to speak, read, write, and comprehend English.
• Candidates must have a valid driver’s license and be able to fly as needed for project requirements.

Nice To Haves

• CTS-D or formal education in engineering or related field preferred

Responsibilities

• Commissioning Audio Video systems, inclusive of lighting, shades, and security as needed
• Ensure well executed system installation through detailed documentation, including but not limited to: Review and mark up of drawings IP and network documentation System commissioning documentation Daily reports
• Troubleshooting and effectively communicating issues to the team for resolution
• Interface & maintain ongoing dialogue for projects with internal project team and clients
• Identify and confirm all cabling and hardware is installed and functioning correctly
• Direct technical teams on installation challenges
• Project manager liaison for engineering inquires
• Assist and perform ongoing technical assessment and support for tech ops during integration, install, & commissioning
• Other duties assigned as needed including site surveys, Project Management and Engineering Support and installation support/ supervision/coordination

Benefits

• Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees