Commercial Director, East

Richemont•New York, NY

5d•$165,000 - $180,000

About The Position

THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. YOU WILL BE SUCCESSFUL BY Building and implementing long-term distribution strategy covering all channels for the region. Manage Sales, Distribution, Stock & Supplies, Customer Relationship, Clienteling & Customer Services for your region Drive profitable and sustainable performance of Retail and Wholesale distribution channels Leading and developing own-operated boutiques and partner-operated boutiques as well as multi brand POS, including expansion plans (openings, renovations, network rationalization) Lead, coach, and develop high-performing retail and wholesale teams, while fostering a culture of excellence, client-centric and entrepreneurial attitude with our talents. Encouraging and stimulating a customer centric approach to achieve annual sales objectives and gain market share, building own strong personal network (clients, cooperation partners, retailers, key industry persons) and becoming the “expert source of knowledge” of your region Ensure outstanding client experience in all channels, through perfect execution of the Maison’s operations guidelines (customer service, VM, CRM, ops) Build a positive and consistent brand awareness, reputation and signature across channels and partner with marketing teams to ensure commercial alignment with events, story-telling and launches Managing BTQ P&L, Inventory, CAPEX, DSO and other financial targets Ensuring a regular and optimum coordination with the various teams of our Americas and corporate headquarters, providing regular reporting on market trends and business insights ABOUT YOU We are seeking a self-motivated and highly collaborative candidate with a strong ability to work across hierarchies, organizations and third-party stakeholders to lead projects under tight deadlines. We expect candidates to be passionate, thriving in a fast-paced environment and focus on action and execution. You have 7+ years leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment You demonstrate: strategic thinking and inspiring leadership with strong business acumen and agility ability to structure and roll-out multiple business projects in parallel with a strong attention to details & operations “can do attitude” and track record of delivering results solid organization and analytical skills, with mastery of reporting tools a client-first mindset, thriving to go the extra mile to deliver exceptional customer service an entrepreneurial profile that, creatively, seeks growth, new businesses and develops the brand strong understanding of the luxury client, retail operations and market dynamics within the region You are a team player who enjoys developing others with excellent communication skills You are a change agent- and willing to take calculated risks You speak English fluently You will enjoy this new adventure THANKS TO Our teams. You will join motivated, creative, and talented teams that share the same passion and energy. Our benefits. Joining Jaeger-LeCoultre means working in a caring, transparent, and flexible work environment. We offer a workspace where you will feel welcome and you will be able to give the best of yourself. Your personal development. You will enjoy career growth opportunities, as well as international mobility within the Maison or within Richemont Maisons. We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $165,000 - $180,000 Salary will be determined based on relevant skills and experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Requirements

7+ years leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment
strategic thinking and inspiring leadership with strong business acumen and agility
ability to structure and roll-out multiple business projects in parallel with a strong attention to details & operations
“can do attitude” and track record of delivering results
solid organization and analytical skills, with mastery of reporting tools
a client-first mindset, thriving to go the extra mile to deliver exceptional customer service
an entrepreneurial profile that, creatively, seeks growth, new businesses and develops the brand
strong understanding of the luxury client, retail operations and market dynamics within the region
You are a team player who enjoys developing others with excellent communication skills
You are a change agent- and willing to take calculated risks
You speak English fluently

Responsibilities

Building and implementing long-term distribution strategy covering all channels for the region
Manage Sales, Distribution, Stock & Supplies, Customer Relationship, Clienteling & Customer Services for your region
Drive profitable and sustainable performance of Retail and Wholesale distribution channels
Leading and developing own-operated boutiques and partner-operated boutiques as well as multi brand POS, including expansion plans (openings, renovations, network rationalization)
Lead, coach, and develop high-performing retail and wholesale teams, while fostering a culture of excellence, client-centric and entrepreneurial attitude with our talents.
Encouraging and stimulating a customer centric approach to achieve annual sales objectives and gain market share, building own strong personal network (clients, cooperation partners, retailers, key industry persons) and becoming the “expert source of knowledge” of your region
Ensure outstanding client experience in all channels, through perfect execution of the Maison’s operations guidelines (customer service, VM, CRM, ops)
Build a positive and consistent brand awareness, reputation and signature across channels and partner with marketing teams to ensure commercial alignment with events, story-telling and launches
Managing BTQ P&L, Inventory, CAPEX, DSO and other financial targets
Ensuring a regular and optimum coordination with the various teams of our Americas and corporate headquarters, providing regular reporting on market trends and business insights

Benefits

Joining Jaeger-LeCoultre means working in a caring, transparent, and flexible work environment.
We offer a workspace where you will feel welcome and you will be able to give the best of yourself.
You will enjoy career growth opportunities, as well as international mobility within the Maison or within Richemont Maisons.
We offer a generous compensation and benefits package for eligible employees.
Employee wellbeing is a top priority at Richemont.
We offer a comprehensive benefits program to support employees and their loved ones.
Our core benefits include medical, dental, and vision programs.
Health savings and flexible spending accounts are also available.
The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.