Commercial Communications Manager

Wesco • Glenview, IL

4d

About The Position

The Commercial Communications Manager is a pivotal role responsible for developing and executing communication strategies that support the organization’s digital transformation initiatives. This position focuses on crafting, editing, and distributing clear, high-quality communications across multiple channels to commercial sales teams, operations, suppliers, and customers. The goal is to articulate changes effectively, explain their significance, and provide actionable next steps, while ensuring all messaging aligns with brand standards and is delivered on schedule. Working closely with teams such as Change Management, Commercial Excellence, Strategic Business Units, Supplier Relations, Operations, and Digital Marketing, the Commercial Communications Manager ensures alignment and consistency across all communications. As the digital transformation progresses through various deployment phases, this role may also contribute to other communication projects during quieter periods, offering flexibility and opportunities to gain broader business exposure and deepen expertise in enterprise communications.

Requirements

• Bachelor’s Degree – Marketing or Business Administration required; Masters’ Degree - Business Administration, Marketing Communications, Advertising, or Marketing preferred.
• 7+ years experience in product or field marketing.
• 7+ years experience in B2B communications, marketing or change management within complex, matrixed organizations preferred.
• 3+ years experience in strategic business planning.
• 5+ years experience in product or field marketing preferred.
• Outstanding writing and editing abilities, with proven skill in translating technical information into clear messaging for commercial audiences preferred.
• Marketing strategy and implementation.
• Strong attention to detail, with expertise in project management, stakeholder alignment, and analytics.
• Strong creativity and entrepreneurial drive.
• Strong written and verbal communication skills.
• Strong research and analytics skills.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, dynamic environment.
• Ability to influence others, meet deadlines, and deliver results.
• Ability to travel 0-25% of the time.

Nice To Haves

• Experience in Industrial/B2B marketing preferred; distribution experience a plus preferred.
• Industry knowledge, including suppliers, customers, and competitors preferred.
• Experience in hiring, training, developing, managing and appraising personnel preferred.
• Experience leading communications for enterprise resource planning (ERP) or other enterprise platform implementations preferred.
• Proficiency with Firstup (or similar internal email platforms), SharePoint and Excel is considered an asset.
• Demonstrated ability to multitask in a fast-paced environment, showing flexibility, adaptability and responsiveness to changing priorities preferred.

Responsibilities

• Develop and execute communications that support the company’s digital transformation initiatives.
• Manage a structured intake process for communication requests and maintain a centralized content repository with proper template usage, version control, and standardized naming.
• Draft, edit, and distribute clear, actionable messages across multiple channels (e.g., email, web, PowerPoint), ensuring timely delivery and adherence to brand standards.
• Prepare accurate, targeted distribution lists and coordinate with Digital Marketing for external audiences.
• Translate complex information into concise, audience-specific messaging for commercial sales, operations, suppliers, and customers.
• Collaborate with internal teams (Change Management, Commercial Excellence, Strategic Business Units, Supplier Relations, Digital Marketing) to align content, timing, and deployment phases.
• Monitor communication effectiveness (e.g., engagement metrics) and recommend improvements based on data and feedback.
• Maintain consistency and clarity in messaging for internal and external stakeholders.
• Identify and implement process and tool enhancements; support additional communication projects during low deployment activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees