Commercial Collections

Jordan StaffingSan Antonio, TX
2d

About The Position

A commercial services organization is seeking an experienced Commercial Collections / Accounts Receivable Specialist to manage customer collections and support accounting operations. This role requires hands-on experience working with commercial accounts , contract billing, and project-based invoicing. The position will handle sensitive financial information and requires professionalism, discretion, and strong follow-through. Experience in construction, mechanical, HVAC, or other project-driven environments is strongly preferred.

Requirements

  • 2+ years of commercial collections and accounts receivable experience
  • Strong understanding of AR aging, lien waivers, retainage, and payment terms
  • Professional and confident communication style for collections conversations
  • Proficiency with accounting systems and Microsoft Excel
  • High attention to detail and discretion with confidential information

Nice To Haves

  • Background in construction, mechanical, HVAC, or project-based billing environments

Responsibilities

  • Manage collections for commercial customers, including contractors, developers, and business clients
  • Monitor AR aging reports and proactively follow up on past-due commercial accounts
  • Conduct collection calls and email outreach while maintaining positive customer relationships
  • Research and resolve billing disputes related to contracts, retainage, change orders, or project billing
  • Document collection activity and maintain accurate customer records
  • Assist with customer invoicing and ensure accuracy of charges and supporting documentation
  • Work closely with project managers and accounting staff to resolve payment delays
  • Support accounts payable functions as needed, including invoice review and coding
  • Assist with payroll support as needed, including exposure to certified payroll
  • Maintain accurate and confidential financial records
  • Support month-end close and general accounting activities
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