Commercial Collections Specialist

NorthPoint Search Group • Atlanta, GA

5d • $60,000 • Onsite

About The Position

The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.

Requirements

• 5+ years of progressive commercial (B2B) collections or accounts receivable experience
• Strong communication skills with a professional and persistent approach when working with business clients
• Goal-oriented mindset with strong analytical and investigative abilities
• High attention to detail and organizational skills
• Experience working with ERP systems
• Ability to prioritize effectively in a fast-paced environment

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Make high-volume collection calls and send high-volume emails to commercial customers
• Manage and reconcile business customer accounts to ensure timely payment
• Resolve billing discrepancies and payment disputes related to commercial accounts
• Partner with Sales and leadership to accelerate the commercial collection process when needed
• Support monthly billing and daily invoice processing
• Maintain detailed and accurate AR aging reports
• Participate in weekly and monthly reporting meetings
• Supervise and support the Collections Assistant
• Build and maintain strong internal and external business relationships

Benefits

• Compensation is competitive and commensurate with experience, including a comprehensive benefits package and performance-driven growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level