About The Position

Purpose of the Position: This position will instruct program participants in the Commercial Cleaning Training Program and prepare them for competitive employment in the commercial services industry while providing excellent cleaning services in-house and to off-site commercial contracts. he Instructor also provides administrative and programmatic support, including OSHA training assistance, procurement documentation, computer lab support, and leadership on Source America compliance documentation.

Requirements

  • Excellent commercial cleaning skills including current knowledge of techniques, products and equipment used in the industry
  • A high degree of technical ability to relay information in a manner that provides a positive learning experience
  • Ability to demonstrate concern and sensitivity towards trainees and their individual needs and learning styles while still providing consistent training and education for all program participants
  • Associates Degree, Vocational Degree or other recognized certification in related field
  • Proficiency in Microsoft Office including Excel, Outlook and Word programs
  • 2-4 years of relevant industry experience at a supervisor or higher level

Responsibilities

  • Commercial Cleaning Training Provide classroom and hands-on instruction to trainees enrolled in the Commercial Cleaning Training Program using established curriculum and training materials.
  • Supervise program participants performing cleaning and custodial services at agency-operated sites and off-site commercial contracts.
  • Assist with administering OSHA-related training requirements, including coordination, documentation, and participant support.
  • Ensure participant understanding and proper use of cleaning equipment, chemicals, and personal protective equipment (PPE).
  • Maintain responsibility for participant safety during all training and work activities; promptly report urgent participant issues or incidents to appropriate parties.
  • Assist with procurement-related documentation, including reviewing and supporting the processing of procurement invoices in coordination with management.
  • Maintain positive and professional customer relations with off-site commercial contract partners.
  • Provide support in the computer lab as needed, assisting participants with basic computer skills, online training platforms, and employment-related tasks.
  • Provide support with CWS Tours
  • Prepare accurate and timely feedback to Case Managers on participant training progress and hands on skills and work behaviors; participates in case conferences as needed
  • Assist with recruitment of candidates for the training program and participate in assessment, completion and placement support activities.
  • Attend weekly New Starts meeting and relay trainee feedback from both the in-house and transitional employment training programs to the WFD team
  • Assist WFD with placement assistance including employment-partnerships prior to and during job search
  • Serve as lead staff for Source America compliance documentation related to the Disability Qualification Determination (DQD) and Participating Employee Information (PEI) forms.
  • Ensure timely, accurate completion and maintenance of DQD and PEI documentation in accordance with Source America and organizational requirements.
  • Coordinate with internal teams to collect required information and resolve documentation issues as needed.
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