Commercial Accounts Services Specialist

Aurobindo Pharma USA, Inc.•East Windsor Township, NJ

10h•Onsite

About The Position

Responsible for maintaining a high level of professionalism with customers while working to establish a positive rapport with every customer/stake holder. Responsible for understanding and following corporate policy and procedures. Responsible for daily communication with external and internal customers. Maintaining customer license documents

Requirements

General computer proficiency and advanced knowledge with Microsoft Office applications.
Excellent record keeping and organizational skills.
Must work well with others in a team based environment
Excellent and professional verbal and written communication skills.
Excellent attention for detail.
Ability to meet accelerated timelines and manages priorities as necessary.
Must be able to type at least 50 words per minute

Nice To Haves

1-3 years of work experience is preferred

Responsibilities

The specialist is responsible for responding to customer inquiries by email, phone, and fax, as well as processing customer purchase orders, and resolving documentation or claim requests.
Responsibilities will also include customer setup, on-boarding, and maintenance.
Produce and distribute reports to internal and external stakeholders as required.
Working with external and internal departments for SOM compliance.

Benefits

Medical and Rx Benefits choice of four medical plans through Horizon. Rx automatically provided with medical benefits
Dental Benefits with three dental plan options through CIGNA
Vision Plan with two plan options through VSP
Life Insurance, Basic Life and AD&D and Supplemental Life Insurance
Disability Insurance, Voluntary Short-Term Disability and State Disability • Long-Term Disability (LTD), State (short term) disability – where applicable
FSA (Flexible Spending Accounts) – Both Health Care & Dependent Care Available
HSA (Health Savings Account)
401(k) Plan - Through Fidelity / Employer Match / fully vested after 3 years
Employee Assistance Program (EAP) - 100% Confidential and 100% company paid
Critical Illness and Accidental Insurance
Legal and Identity Theft Insurance
Paid Time Off - Paid vacation, PTO, Holiday