Commercial Account Manager

Engineering Excellence • Austin, TX

7d

About The Position

The Commercial Account Manager (CAM) will sell products and services by interacting with commercial business customers and developing new relationships. The CAM will work to develop long-term relationships with customers via commercial maintenance contracts and put the Company in a position to help the customer with their HVAC needs.

Requirements

• The qualified candidate must have a high school diploma or equivalent.
• Bachelor’s degree or equivalent experience required.
• Proven sales experience with emphasis on business-to business selling, cold-calling and generating sales from networking and lead generation.
• Knowledge of commercial service sales concepts, practices and procedures.
• Excellent verbal and written communication skills and strong relationship-management ability.
• Ability to build long-term relationships with customers.
• Ability to work cooperatively with technical, administrative and support staff.
• Ability to work with Microsoft Office, contact management software and databases.
• Good organizational skills and ability to manage multiple priorities simultaneously.
• Self-starter with a desire to learn and to grow the business.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Nice To Haves

• Knowledge of the commercial HVAC industry preferred.

Responsibilities

• Utilizes effective sales techniques, including networking and “cold calling” to develop new accounts for commercial maintenance, service, retrofit and replacement business.
• Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.
• Ensures that the customer receives consistent service delivery in all locations.
• Utilizes the assessment tool and other relevant systems and information to prepare the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand manner.
• Prepares and presents service contracts for new customers and updates renewal contracts for existing customers.
• Enters new customer data and other sales data for customers into contact database.
• Prepares weekly reports of contracts sold, details of business transactions and customers contacted.
• Confers with owners of existing buildings and inspects premises to determine installation or service requirements.
• Presents bid to customer and explains credit terms and cost factors, emphasizing quality, performance and service.
• Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with owner and preparing proposals to meet their ongoing HVAC needs at project completion.
• Contacts owners periodically to advise of progress of work and resolve any service problems.
• Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to commercial sales/estimating department.
• Lead generation for prospective customers for use as sales leads based upon information from newspapers, business directories, industry ads, trade shows, Internet web sites and other sources.
• Develops and maintains relationships with purchasing contacts.
• Other duties as assigned

Benefits

• Competitive pay, including incentive opportunities for many positions.
• Medical /Dental /Vision Insurance programs.
• RRSP Plan with company matching contributions.
• Life Insurance for you and options you can elect for your family.
• Short-Term and Long-Term disability insurance, that protects you and your family if you are unable to work.
• World class training opportunities through our Expert University Learning Management System.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees