Commerce Manager, Label-Managed Catalog

Universal Music Group•New York, NY

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. How we LEAD: We are seeking a strategic and execution-driven Manager of Commerce to support or directly manage physical and digital commerce initiatives across the catalog of active frontline artists. This role is designed to bring a modern, dynamic approach to catalog monetization, aligning commerce strategy with ongoing artist activity, touring, anniversaries, cultural moments, and new releases. The role will include physical product strategy (CD, LP, special formats), inventory and stock management, and direct-to-consumer (DTC) eCommerce initiatives, including artist webstores and merchandise programs. The position will also require a strong understanding of the DSP ecosystem, with the ability to support or directly manage relationships with select smaller or emerging digital platforms. How you'll CREATE:

Requirements

3 - 5+ years of experience in music commerce, physical product, eCommerce, or merchandising, ideally within a major label or music-adjacent company
Proven experience managing physical formats and inventory planning in a fast-paced environment
Strong understanding of DTC eCommerce platforms, merchandising best practices, and fan engagement strategies
Working knowledge of the DSP ecosystem, with comfort engaging directly with platform partners
Highly analytical, with the ability to translate data into actionable strategy
Strong organizational and project management skills, with the ability to manage multiple artists and campaigns simultaneously

Nice To Haves

Combines operational rigor with creative, fan-first thinking
Comfortable operating at both a strategic and hands-on executional level
An “always on” approach with awareness of the impact of new trends, social media drivers and the culture of influencers, creators and shortform video
Thrives in a frontline, artist-driven environment where priorities shift quickly
Passionate about catalog music as a living asset, not a static legacy business

Responsibilities

Work across the commerce strategy for physical formats across frontline catalog releases, including CDs, vinyl (standard and specialty), box sets, and exclusive configurations
Contribute to forecasting, manufacturing quantities, and lifecycle planning
Participate in inventory and stock level management, ensuring optimal availability while minimizing overstock and obsolescence
Identify opportunities for timely represses, format innovation, limited editions, and retail exclusives tied to artist moments and marketing campaigns
Work across eCommerce initiatives across artist webstores and label-owned DTC platforms
Drive strategy for product assortment, pricing, bundles, and promotional offers
Partner with digital marketing teams to optimize conversion, fan engagement, and CRM-driven commerce initiatives
Analyze performance data to refine merchandising strategies and improve fan lifetime value
Collaborate with merch partners and internal teams to align music products and merchandise into cohesive fan offerings
Support development of tour, drop-based, and evergreen merch strategies connected to catalog and frontline activity
Ensure seamless coordination between merch, music releases, and marketing timelines
Maintain a strong working knowledge of the DSP landscape, including major platforms and emerging players
Support or directly manage account relationships with select smaller DSPs, including setup, pitching, and performance tracking
Collaborate with digital strategy teams to ensure commerce and streaming initiatives are aligned and mutually reinforcing
Knowledge of how music trends on shortform platforms
Instinct on strategies to amplify resurgent tracks via potential physical product and DSP Optimization.
Ability to analyze trend information sourced from multiple platforms and to relay stories internally and externally, tailored to partners’ needs.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent