Com'l Loan Admin Mgr II

TD • Mount Laurel, NJ

1d • $91,000 - $136,240

About The Position

The Commercial Loan Administration Manager II oversees the TD as Agent syndicated loan servicing team, ensuring the operational excellence, risk management discipline, and customer experience required to administer complex syndicated credit facilities. This role manages end‑to‑end Agency servicing activities in accordance with Bank policies, procedures, legal and regulatory requirements, and established service level agreements (SLAs). The position provides leadership, strategic direction, and subject‑matter expertise across syndicated loan servicing, while driving continuous process improvement and maintaining strong controls across all facets of the syndicated lending lifecycle.

Requirements

• 4 year degree or equivalent experience
• 10+ years related experience required
• Previous management experience.
• Strong project management experience.
• Demonstrates communications skills.
• Strong knowledge of Company commercial information systems.
• Proficient in developing and implementing test plans and test scripts.
• Highly motivated and demonstrates ability to work independently.
• Demonstrates knowledge of accounting.
• Knowledge and understanding of bank operations, department policies, procedures, products, services, systems and applications.
• Demonstrates ability to work in a fast paced environment.
• Highly motivated and demonstrated ability to work independently.

Nice To Haves

• Experience managing teams in commercial lending operations, syndicated loan servicing, or Agency administration.
• Strong working knowledge of syndicated loan structures, Agency responsibilities, documentation, and participant bank interactions.
• Hands-on experience with settlement processes, lender allocations, interest/fee calculations, and operational workflows for complex commercial credit facilities.
• Ability to interpret and operationalize credit agreements, servicing standards (LSTA/LMA), and regulatory requirements.
• Demonstrated success in continuous process improvement, workflow optimization, and issue resolution.
• Proven ability to deliver superior customer service across internal and external stakeholders.

Responsibilities

• Manages administrative and operational support for a unit in the Commercial Loan department
• Leads projects to develop, implement, maintain and improve procedures for the department
• Responsible for integrating documentation and lending procedures when new banks are acquired
• Serves as subject matter expert for the department
• Establishes goals and objectives for staff
• Serves as mentor for supervisors
• Responsible for optimizing technology utilization within the Commercial Loan Departments
• Leads projects to develop, implement, maintain and improve procedures in the Commercial Lending area
• Develops new procedures when a need is perceived
• Provides more strategic guidance on executing plans for department
• Demonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices)
• Manages department budget needs, including expense & capital projects
• Responsible for integrating documentation and lending procedures when new banks are acquired
• Represents the Commercial Loan Services department on various task forces and committees
• Recommends training needs within the commercial lending and loan administration group with particular emphasis on policies, procedures, compliance and documentation; Coordinates training with the Training Department
• Assists staff with more complex aspects of loan administration as necessary
• Ensures effective communications and information sharing with Team, internal and external Customers, contacts and vendors; seeks ways to improve effectiveness of communications and implements changes
• Establishes goals and objectives for staff and plays a key role in shaping and influencing initiatives to meet and exceed requirements
• Exercises authority of the operations division concerning personnel actions including staffing, performance appraisals, promotions, salary recommendations and terminations
• Responsible for staff development and ensuring team preparedness; Encourages, engages and provides feedback in a timely manner

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level