College Recruitment and Enrollment Director

Palm Beach State College•Lake Worth, TX

1d•Hybrid

About The Position

Responsible for overseeing college-wide enrollment, recruitment, transition programs, and the new student onboarding process. Manages the ongoing operations of the College enrollment programming initiatives targeting prospective student markets to support optimal college enrollment.

Requirements

Bachelor’s degree
Six years of related experience, to include supervisory experience
Knowledge of: Best practices in higher education enrollment
Knowledge of: Student recruitment best practices
Knowledge of: Recruitment funnel and marketing strategies
Knowledge of: Family Educational Rights and Privacy Act (FERPA)
Knowledge of: Microsoft Office Professional or similar application
Skilled in: Enrollment and retention data analysis
Skilled in: Effective leadership and managerial skills to accomplish the goal of recruiting and enrollment initiatives.
Skilled in: Managing and resolving conflict in a positive manner
Skilled in: Creative thinking and problem solving to explore new technology, processes, and approaches
Skilled in: Attention to detail while maintaining effective time and task management
Skilled in: Mentoring team members to develop goal setting plans, share knowledge and experiences
Ability to: Analyze and interpret trends, patterns, and data to develop new conclusions based on the findings required
Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
Ability to: Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture
Regular physical attendance required
Valid Florida driver’s license
Must complete FERPA training within 30 days of employment

Nice To Haves

Master’s degree
Experience implementing CRM platforms
Experience in higher education admissions or enrollment management

Responsibilities

Oversees and directs college wide enrollment management efforts.
Develops and maintains departmental policies and procedures to align recruitment initiatives and activities across all campuses.
Oversees recruitment funnel and enrollment yield rates and implements improvements to ensure deliverables are met.
Develops dynamic recruitment strategies and collaborates with departments and academic pathways to support enrollment growth and align with the College’s mission, vision and strategic plan.
Develops and strengthens partnership with entities, including but not limited to school district, businesses, community and religious organizations.
Presents college information to community schools and organizations regarding the College’s degree program and certificate programs.
Maintains professional relationships with secondary and post-secondary administrators and other district and school personnel.
Implements and oversees Customer Relations Management (CRM) operations, including system design, communications, and reporting capabilities.
Maintains current knowledge of industry trends, emerging technologies, and best practices to identify and execute improvements.
Coaches, mentors, guides and provides leadership.
Allocate or delegate work, and provide input and feedback in regard to performance, evaluation, and development.
Conducts all tasks related to the preparation of the annual and other periodic budgets for a department, campus, or college.
Performs other job-related duties as assigned.

Benefits

A place where ideas come to life and the heartbeat of a county begins.
Exposure to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.
Embrace a community of belonging, caring, and connection for our students and employees.
Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
Tuition fee waiver at PBSC
Tuition reimbursement
Degree recognition award
Educational leave
Public Service Loan Forgiveness institution.
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Parental leave
Vacation
Sick leave
Holidays
Spring and winter breaks offering additional paid time off.
Potential remote or hybrid opportunities
Wellness programs and apps related to stress management, nutrition, meditation, and more.
Leadership programs
Professional learning workshops
State retirement plan options
Voluntary 403(b) and 457 plans.