College & Community Recruitment Specialist

Phalen Leadership Academies•Boston, MA

2d•Hybrid

About The Position

The College & Community Recruitment Specialist is responsible for building and managing the front-end student pipeline that drives enrollment across Skilled US college partnerships. This role plays a critical part in executing recruitment strategies that align with institutional partners and Skilled US growth goals. The Specialist will engage directly with prospective students through community-based outreach, events, and partnerships to generate interest and guide individuals into postsecondary training opportunities. This role is essential to ensuring a consistent, high-quality pipeline of students into partner college programs, supporting enrollment, persistence, and long-term workforce outcomes

Requirements

2+ years of experience in recruitment, outreach, admissions, or workforce development
Experience working with diverse populations and community-based organizations
Bilingual candidates strongly preferred, especially Spanish/English, Haitian, Creole/English
Comfort with high-volume, goal driven outreach environments
Valid driver’s license and reliable transportation
Strong communication, presentation, and relationship-building skills
Ability to work independently in a remote environment with local travel
Experience with CRM or data tracking systems preferred

Nice To Haves

Experience supporting adult education, workforce development, or community-based training programs.
Experience supporting events, enrollment activities, or intake processes.
Familiarity with participant-centered or trauma-informed service environments.
Bilingual (preferred but not required).

Responsibilities

Recruitment Strategy & Pipeline Development
Execute recruitment strategies aligned with Skilled US partnership and enrollment goals
Build and maintain a strong pipeline of prospective students across target communities
Identify outreach opportunities that align with college program offerings and workforce demand
This is a high-touch, high activity role: 30-40 outreach touchpoints per week via phone, text, email or in-person; along with a follow up protocol to help move prospective students from interest to enrollment
Work closely with the Business Development team and the Intake Enrollment Coordinator to drive enrollments
Community Engagement & Outreach
Represent Skilled US at community events, job fairs, college fairs, and partner sites
Develop relationships with community organizations, workforce agencies, and referral partners
Develop and maintain active referral relationships with DTA offices, SNAP E&T partner organizations, adult basic education programs, GED/HISET providers, and public housing networks as a key sourcing channels for eligible prospective scholars
Conduct information sessions and presentations to prospective students
Enrollment Support & Conversion
Guide prospective students through the enrollment process in partnership with colleges
Maintain consistent follow-up to support conversion from interest to enrollment
Coordinate with internal teams to ensure smooth handoff from recruitment to program entry
Partnership Alignment
Align recruitment activities with partner college priorities, program offerings, and enrollment targets
Collaborate with internal stakeholders to ensure recruitment supports partnership success
Provide feedback from the field to inform program design and outreach strategy
Data, Tracking & Performance
Track recruitment activities, pipeline metrics, and enrollment outcomes
Maintain accurate data entry and reporting across systems
Use data to inform outreach strategy and improve recruitment performance