The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5th largest interstate system and the 3rd largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT! From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOT employees are hardworking, passionate, and dedicated to public service. We strive to achieve our agency's vision every day: To be a long term, reliable, professional, and highly productive organization. ODOT's Mission Statement: To provide a transportation system that is safe, accessible, well maintained, and positioned for the future. Position Description: Assists in performing helpdesk support (e.g., troubleshoots software, hardware & communication problems involving District equipment; performs simple programming tasks; performs helpdesk duties). Unpacks, sets up & configures servers & microcomputers & assists in troubleshooting same. Provides support in performing routine system maintenance (e.g., assists in installing cables & network interface controllers (NICs), performs minor printer & system repairs, monitors performance). Responds to user inquiries & assists users in resolving software & hardware problems (e.g., corrects hardware malfunctions, restores files). Under direct supervision of Network Administration Supervisor, assists in monitoring & maintaining data communications/telecommunications systems equipment & performs network support. Repairs & maintains electronic data processing & voice data communications equipment (e.g., terminals, modems, printers, telephones). Assists with installation & maintenance of computer systems (e.g., networks, terminals, file servers, plot servers, network printers, tape library), software applications (e.g., Microsoft Office programs), computer equipment & peripherals (e.g., printers, CD-ROMs, high-speed scanners, modems, NICs, wireless NICs). Assists in installation & testing of local area network (LAN) drops & phone lines at remote locations. Receives training in & performs specific technical tasks (e.g., analysis & programming of new & existing personal computer (PC) &/or mainframe applications). Downloads & uploads data between PCs & mainframe. Uses personal computer (e.g., Visual Studio, HyperText Markup Language (HTML). Active Server Pages (ASP), SharePoint Designer) to modify &/or test computer software & develop data processing application programs tailored for individual users. Assists in development & maintenance of District website (e.g., works with various offices to create outlines of information to be used internally & externally, scans & formats documents for web inclusion). Performs miscellaneous duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Intern
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees