Bilingual Call Center - Collections (In-office)

Peter C. Merani PC Attorneys at Law•New York, NY

12d•$25•Onsite

About The Position

Join MERANI KAMARA LAW GROUP as a Full-Time Collector and immerse yourself in a vibrant team that values innovation and excellence. You will play a crucial role in enhancing our financial health while working with a fun, flexible environment that encourages high performance. With the freedom of work-from-home flexibility, you can maintain a work-life balance that suits your lifestyle. This role offers a competitive pay of up to $25 per hour, making it an attractive opportunity for experienced customer service and accounts receivable specialists. Your skills will be utilized to solve problems creatively and uphold the integrity of our processes. Here, your contributions will truly make a difference in a forward-thinking institution. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Snack/Drink Room, and Salary based upon experience. The potential for personal and professional growth with MERANI KAMARA LAW GROUP is limitless, all while being part of a stimulating work culture based in New York, NY. MERANI KAMARA LAW GROUP/ Peter C. Merani PC Attorneys at Law: Our Story The Law Offices of Peter C. Merani P.C. represents tollways in New York State to collecting toll violations and past-due customer tag accounts. Collection services not only include those you would expect from a typical collection agency, but also ones that only a law firm can provide such as skip tracing, demand letters, and outbound call campaigns. We also appear on your behalf in administrative hearings and lawsuits as well as assist with the pursuit of remedies such as bank executions, income executions, property executions, tax intercepts, registration blocks and releases, and driver license suspension. Traffic Our public-private partnerships with tolling authorities ensure that previously lost dollars of revenue are available for our clients to build and maintain the roads we all count on. We enforce and prosecute cases on behalf of public authorities against those who commit bridge, tunnel, and highway infractions. Our team works with you to develop a custom program that efficiently maximizes the timely and cost-effective collection of your delinquent receivables. If necessary, our process includes litigation and judgment enforcement. We believe in keeping you informed of the process of the case. Our attorneys are familiar with the court rules in each county in which they practice. We customize our service and attention to meet your needs. What does a Collector do? As a Full-Time Collector at MERANI KAMARA LAW GROUP, your day will be dynamic and engaging, centered around various essential tasks. You will handle daily emails and manage inbound and outbound calls, where your negotiation skills will shine as you work to resolve outstanding accounts. Attention to detail is key, as you'll be responsible for accurate data entry to maintain up-to-date records. You'll actively participate in team meetings, collaborating with colleagues to share insights and strategies that foster a culture of problem-solving. Your role will not only challenge you but also allow you to contribute meaningfully to our team's success while embodying our core values of innovation and excellence.

Requirements

Proficiency in handling daily emails
Exceptional verbal communication skills for managing inbound and outbound calls
Negotiation abilities
Attention to detail is vital for accurate data entry and maintaining organized records
Comfortable participating in team meetings
Forward-thinking attitude and adaptability to evolving processes

Responsibilities

handle daily emails
manage inbound and outbound calls
negotiate to resolve outstanding accounts
accurate data entry
participate in team meetings
collaborate with colleagues to share insights and strategies that foster a culture of problem-solving