Call Center Auto Collections (Bilingual)

MEI GroupArlington, TX
4d$17Onsite

About The Position

Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who loves connecting with people, solving problems, and making an impact, this is the opportunity for you. At MEI Group, we don’t just offer jobs — we build careers. With over 30 years of success in the automotive and finance industries, we’re on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that’s focused on innovation, collaboration, and helping people get back on track.

Requirements

  • At least 1 year of collections experience (auto collections a plus)
  • Must be Bilingual in Spanish and English
  • Strong communication and negotiation skills
  • Proficiency in Microsoft Office tools (Outlook, Excel, Word)
  • High level of accuracy, organization, and time management
  • Knowledge of FDCPA or similar collection practices
  • A team-player mindset with the ability to work independently
  • High School diploma or equivalent
  • Able to work every other Saturday
  • Authorized to work in the U.S.
  • Must pass a background check

Responsibilities

  • Reach out to customers with early-stage delinquent accounts
  • Build positive relationships while negotiating payment solutions
  • Manage and monitor accounts to hit your daily, weekly, and monthly goals
  • Keep accurate records and update customer information
  • Stay compliant with internal policies and state/federal regulations

Benefits

  • $17.00/hour starting pay
  • Weekly performance-based cash bonuses
  • Medical, Dental, Vision, and Life Insurance
  • Short- and Long-Term Disability
  • 401(k) with company match
  • Paid Time Off and Holidays
  • Onsite gym access at our Arlington corporate office
  • Career growth opportunities — we promote from within
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