Call Center Auto Collections (Bilingual)

MEI Group • Arlington, TX

4d • $17 • Onsite

About The Position

Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who loves connecting with people, solving problems, and making an impact, this is the opportunity for you. At MEI Group, we don’t just offer jobs — we build careers. With over 30 years of success in the automotive and finance industries, we’re on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that’s focused on innovation, collaboration, and helping people get back on track.

Requirements

• At least 1 year of collections experience (auto collections a plus)
• Must be Bilingual in Spanish and English
• Strong communication and negotiation skills
• Proficiency in Microsoft Office tools (Outlook, Excel, Word)
• High level of accuracy, organization, and time management
• Knowledge of FDCPA or similar collection practices
• A team-player mindset with the ability to work independently
• High School diploma or equivalent
• Able to work every other Saturday
• Authorized to work in the U.S.
• Must pass a background check

Responsibilities

• Reach out to customers with early-stage delinquent accounts
• Build positive relationships while negotiating payment solutions
• Manage and monitor accounts to hit your daily, weekly, and monthly goals
• Keep accurate records and update customer information
• Stay compliant with internal policies and state/federal regulations

Benefits

• $17.00/hour starting pay
• Weekly performance-based cash bonuses
• Medical, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability
• 401(k) with company match
• Paid Time Off and Holidays
• Onsite gym access at our Arlington corporate office
• Career growth opportunities — we promote from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED