Collector, Credit Senior

CHS, Inc.•Inver Grove Heights, MN

1d•Hybrid

About The Position

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.Summary CHS is hiring a Senior Collection Specialist to join its Finance Shared Service (FSS) Collections team. We are seeking a candidate to support multiple business units within the CHS Wholesale and Retail Ag segment. This role will allow us to work daily with our customers and business partners to optimize the CHS cash conversation cycle. Take advantage of an outstanding benefits package and a friendly, safe, team-orientated work environment that provides an opportunity for career growth within the Financial Shared Services team. This is a hybrid role out of our Inver Grove Heights, MN location. Office days are typically Monday, Tuesday, and Wednesday.

Requirements

2+ years of experience in Finance, Accounting and/or Credit
High School diploma or GED

Nice To Haves

Strong knowledge of the Fair Debt Collection Practices Act (FDCPA)
Strong knowledge of the Consumer Credit Protection Act (CCPA)
Excellent organizational skills
Ability to maintain strict confidentiality
Experience in collection of past due accounts, Consumer and Business, at all stages of delinquency
Strong bankruptcy knowledge/experience
Excellent communication skills, both verbal and written
Detail oriented
Ability to maintain positive customer relationships and utilize strong negotiation and diplomacy skills

Responsibilities

Optimize CHS cash flow through proactive collection activity and terms enforcement with customers while maintaining goodwill.
Provide customer service support and respond to customer inquiries regarding their account receivable balance.
Minimize credit exposure of credit risk customers through collection activity and coordination with Financial Credit Analysts and Managers to administer established customer credit lines and identify potential emerging credit risk customers.
Provide guidance and assistance to more junior team members.
Maintain and promote a strong culture of safety and follow all safety policies, procedures and regulations
Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
Perform other responsibilities as needed or assigned.