Collector, CBO

Jobgether

3d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Collector, CBO in United States.
This remote role is ideal for an experienced healthcare accounts receivable professional who thrives in a detail-oriented, performance-driven environment. As a key contributor to the Central Business Office (CBO), you will manage intermediate-level outstanding receivables, ensuring timely follow-up on claims, appeals, and patient balances. You’ll collaborate with internal teams, vendors, and insurance payers to resolve discrepancies and maximize reimbursement accuracy. The role requires strong analytical skills, knowledge of healthcare billing regulations, and the ability to balance productivity with precision. If you are proactive, organized, and committed to delivering high-quality financial operations support, this opportunity offers both impact and stability.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business administration or related field preferred.
• 3–5 years of experience in a healthcare insurance receivables environment.
• 2–3 years of direct collection experience required; additional experience in healthcare posting, coding, or accounts receivable preferred.
• Working knowledge of CPT, ICD coding, ASA codes, and medical terminology.
• Strong understanding of commercial insurance, Medicare, Medicaid, and managed care guidelines.
• Solid analytical, mathematical, research, and problem-solving skills.
• Ability to manage high-volume workloads independently with limited supervision.
• Strong written and verbal communication skills with a collaborative, team-oriented mindset.
• Proficiency in Microsoft Office applications, including Word and Excel.

Responsibilities

• Follow up on outstanding claims, appeals, rejections, edits, and charge corrections to ensure timely and accurate reimbursement.
• Manage accounts receivable queues, working 40–50 accounts daily while meeting or exceeding established productivity and accuracy standards.
• Contact patients to secure payments or establish payment arrangements when necessary.
• Review vendor clarification logs, escalation reports, and assigned performance reports to resolve issues efficiently.
• Research and audit patient accounts to determine appropriate adjustments, corrections, or additional payment opportunities.
• Calculate billing units and reimbursement amounts in compliance with payer guidelines.
• Provide guidance and training to team members and serve as a knowledge resource within the department.
• Maintain strict confidentiality and ensure compliance with industry regulations, company policies, and ethical standards.

Benefits

• Fully remote work schedule.
• Competitive compensation package.
• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance options.
• Flexible Spending Accounts (Healthcare, Dependent Care, Transportation, Parking) and Health Savings Account options.
• Employer-matching 401(k) plan.
• Generous Paid Time Off (20–25 days annually based on position), plus 9 observed holidays and paid family leave.
• Ongoing training, professional development, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED