Collections Strategy Manager - Auto

OneMain Financial•Wilmington, DE

13d•Hybrid

About The Position

OneMain Financial is seeking a experienced Collections Strategy Manager to drive transformation and integration initiatives within our Auto Product Team. The Collections Strategy Manager is responsible for planning, evaluating and continuously improving all aspects of the loss mitigation process, including the development, implementation and administration of strategies to maximize loan profitability. This role partners broadly within the OneMain Auto Product servicing lane to develop efficiencies and ensure consistent customer experience. In the Role Planning, developing, communicating, implementing and assessing strategic initiatives in the following areas: collections, skip tracing, repossession, and account reinstatement. Ensures work completed is within compliance adherence for line of business and acts as primary line of defense for policy exceptions. Improves processes leading to material increases in profitability, while serving as second line of defense for operational escalations and approval processes. Maximizes enterprise values via process improvement, systematic tool development and analytical design of experiments. Supports large scale project delivery by working with leadership and internal support teams to ensure completion of project tasks. Collaborates with Analytics to design and analyze key performance indicators that develop business insights and areas of opportunity.

Requirements

HS Diploma or GED
7+ years of auto operations experience.
5+ years of experience leading large cross function teams within consumer finance, auto lending, or related field.
Strong technical, interpersonal, and management skills.
Willingness to set and maintain high standards of performance.
Proven history of process improvement leading to material increases in profitability.
Strong initiative, drive, and strategic planning skills.

Responsibilities

Planning, developing, communicating, implementing and assessing strategic initiatives in the following areas: collections, skip tracing, repossession, and account reinstatement.
Ensures work completed is within compliance adherence for line of business and acts as primary line of defense for policy exceptions.
Improves processes leading to material increases in profitability, while serving as second line of defense for operational escalations and approval processes.
Maximizes enterprise values via process improvement, systematic tool development and analytical design of experiments.
Supports large scale project delivery by working with leadership and internal support teams to ensure completion of project tasks.
Collaborates with Analytics to design and analyze key performance indicators that develop business insights and areas of opportunity.